SDSU Metro Center Program Assistant I

South Dakota Board of Regents; Sioux Falls (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Paid holidays

Vacation leave

Relocation benefits

Tuition assistance

Job summary

South Dakota State University is seeking a Program Assistant I for the SDSU Metro Center in Sioux Falls to support daily facility operations and create a welcoming environment for health science faculty, students, and visitors.

Responsibilities include coordinating building functions, managing vendor relationships, and delivering front-line support while maintaining safety and a positive campus experience.

Qualifications

• Microsoft Word, Excel, Outlook, and PowerPoint proficiency expected.
• Strong written and verbal communication skills.
• Ability to work independently and exercise sound judgment.
• Team-oriented with collaboration skills.

Responsibilities

• Oversee daily operation of a high-traffic campus facility and coordinate contracted services.
• Manage vendor relationships, review service agreements, and maintain a safe, welcoming environment.
• Provide front-line support to hundreds of visitors daily and ensure a positive experience.

Skills

Microsoft Word

Excel

Outlook

PowerPoint

Job description

The new SDSU Metro Center is seeking a Program Assistant I to join our team. In this role, you’ll be a key contributor to the smooth daily operation of our facility and help create a welcoming, people‑centered environment for health science faculty and students, enrollment services, and all visitors who walk through our doors. If you’re detail‑oriented, friendly, and excited to be part of a collaborative campus community, we encourage you to apply.

The SDSU Metro Center is intentionally designed to foster collaboration, fuel innovation, and unite healthcare professionals under one roof. In effect, the center will impact virtually all who cross its path: students, faculty, researchers, existing healthcare workers, and the surrounding metropolitan area.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

Job Responsibilities

Ensure the seamless daily operation of a high‑traffic campus facility by overseeing building functions and coordinating contracted services. In this role, you’ll take the lead on managing vendor relationships, reviewing service agreements, and maintaining a safe, welcoming, and well‑functioning environment. You’ll also deliver exceptional front‑line support to hundreds of visitors each day, helping create a positive experience from the moment they walk in.

SDState offers a wide range of excellent benefits including medical, dental, and flexible benefits, retirement plans, compensation packages, paid holidays, and vacation leave. We offer a generous retirement plan that includes 6% matching, 10 hours of annual leave each month, 9.34 hours of sick leave each month, and eleven paid holidays. Employees also have access to internal and state-sponsored training as well as reduced tuition for state-supported courses at all State of South Dakota academic institutions. Relocation benefits are available per university’s guidelines.

Knowledge, Skills & Abilities

Knowledge of

• Computer applications including Microsoft Word, Excel, Outlook, and PowerPoint

Skill & Ability to

• Exercise independent judgement in evaluating situations, making decisions, and prioritizing work
• Strong attention to detail
• Demonstrate strong written and verbal communication skills
• Strong interpersonal skills
• Demonstrated ability to work collaboratively and effectively in a team environment

Any offer of employment is contingent on the university’s verification of credentials and other information required by law and/or university policies, including but not limited to, successful completion of a criminal background check. SDState is a tobacco free environment. It is the policy of the University to maintain a drug‑free environment and to thereby establish, promote, and maintain a safe and healthy working and learning environment for employees and students.

This position is subject to South Dakota State University’s Drug and Alcohol Testing Policy 4:14.

Duration of the Term

Duration of the Term 12 months

Appointment Percent

Appointment Percent 100

Work Hours

M-F, 8am – 5pm

Typical Hours Worked Per Week

Appointment Type

Appointment Type Regular

Scope of Search

Scope of Search External (includes Internal)

If internal, define scope of search

This position requires

This position requires Other

If other, please indicate

If other, please indicate some irregular hours as needed

Department Description and Cultural Expectations

SDState is the state’s largest, most comprehensive university with over $94 million annual research expenditures, more than 200 academic programs and an enrollment of approximately 12,000 students. The university is part of a dynamic community for families, students, young professionals, and retirees, which offers an abundance of attractions and activities.

Equal Employment Opportunity Statement

South Dakota State University promotes access to and opportunities for all to receive the benefit of and participate in education, research, and service and is especially interested in candidates that can contribute to this land‑grant access mission. SDSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and SDSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing [e-mail]. Individuals with concerns regarding discrimination should contact: Equal Opportunity Officer/Title IX Coordinator, Human Resources, Morrill Hall 100, SDSU , Brookings, SD 57007. Phone: [phone].

Contact Information

For additional information regarding this position or questions about the online application process, please contact Human Resources at 605-688-4128.

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position.

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment.

Please check the appropriate response for this position's use of the following protective clothing or equipment. Latex Gloves

If other protection is used please identify

Physical Requirements

Please designate the physical requirements of this position

Please designate the physical requirements of this position Balancing, Bending, Stooping, Twisting, Carrying, Grasping, Kneeling, Lifting Above Waist, Lifting Below Waist, Lifting moderate, Pushing/Pulling, Walking, Climbing Ladders, Climbing Stairs, Crawling, Crouching, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Reaching, Squatting, Stretching, Use Both Hands, Use of Either Hand, Independently, Wrist Movement (twisting or rotating)

Describe any of the conditions selected

Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position.

Please check the appropriate response that describe the sensory requirements for this position. Hearing, Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day.

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Walking/Standing on wood, metal or concrete

Please describe, in more detail, any of the conditions checked above

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed.

If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Supplemental Questions

Required fields are indicated with an asterisk (*).

The South Dakota Board of Regents is an Equal Opportunity Employer. The Board of Regents will take Affluent Action to ensure that all employment practices are free of discrimination. In addition, the Board of Regents fully supports incorporation of non-discrimination and Affluent Action rules and regulations into all of its employment practices. Arrangements for accommodations required by disabilities can be made by contacting the appropriate Human Resources office. Please see the Contact Us section of this webpage for more information.

Notice to all applicants: If you are selected as a finalist, job references and a background check may be conducted.

South Dakota Board of Regents
306 E. Capital Ave, Suite 200
Pierre, SD 57501
605-773-3455