Assistant Director, 24/7 Patient Access & Registration

UCSF Health; San Francisco (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

UCSF Health seeks an Assistant Director to lead Community Hospitals Admissions and Registration, overseeing patient access, admissions, registration, ED, and related services across multiple facilities. The role includes strategic planning, fiscal oversight, and cross-functional coordination to ensure efficient patient flow and a high-quality financial experience.

The individual will design and optimize ADT/Registration workflows, manage 24/7 operations, and align policies with evolving coverage

Qualifications

• Bachelor's degree in related area or equivalent experience/training.
• 7+ years healthcare management experience.
• Experience in admissions/registration operations, with budgeting, staffing, customer service, and regulatory compliance.

Responsibilities

• Lead patient access and registration operations across multiple hospital sites.
• Develop and optimize ADT and patient access workflows.
• Oversee financial counseling, insurance verification, and price estimates.
• Ensure compliance with regulatory requirements and quality standards.

Skills

Admissions management

ED management

Registration management

Financial counseling

Regulatory compliance

Budgeting

Staff scheduling

Communication

Education

Bachelor's degree

Master’s degree (preferred)

Tools

Revenue cycle systems

EMR systems

Job description

UCSF Health seeks an Assistant Director to lead Community Hospitals Admissions and Registration, overseeing patient access, admissions, registration, ED, and related services across multiple facilities. The role includes strategic planning, fiscal oversight, and cross-functional coordination to ensure efficient patient flow and a high-quality financial experience.

The individual will design and optimize ADT/Registration workflows, manage 24/7 operations, and align policies with evolving coverage