Assistant Dept Manager, Installation Materials

Floor & Decor Holdings Inc.

Columbia (SC)

On-site

USD 21,000 - 30,000

Full time

3 days ago

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Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Medical, Dental, Vision Insurance

Paid vacation and sick time

Paid holidays + personal holiday

Paid Volunteer Time Off

Job summary

Floor & Decor Holdings Inc. is seeking a dedicated trainer for Product Sales Specialists to ensure top-notch customer service and product information. The role emphasizes coaching, merchandising oversight, and hands-on store floor support to enrich the shopping experience.

Responsibilities include certifying staff, managing pricing and presentation, and delivering customer-friendly explanations of products and services in a fast-paced retail setting.

Qualifications

High School Diploma or GED is required.
Minimum 1 year of customer service or sales experience preferred.
Excellent verbal and written communication skills.

Responsibilities

Train and develop Product Sales Specialists.
Provide exceptional customer service and product information.
Accurately process transactions at the POS system.
Greet customers and assist with product questions and selections.
Maintain merchandising, pricing and department organization.
Complete required product specialist certification courses.
Communicate SOPs and changes to associates in a timely manner.

Skills

Customer service

Communication skills

Multi-tasking

Fast-paced environment

Education

High School Diploma or GED

Tools

Forklift certification

Job description

Responsibilities include certifying staff, managing pricing and presentation, and delivering customer-friendly explanations of products and services in a fast-paced retail setting.

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