ASSISTANT DEPARTMENT MANAGER - SHOES

Colonial Group; Fargo (ND); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur in Fargo, ND is seeking an Assistant Shoe Department Manager to lead our shoe team, deliver exceptional customer service, and help grow the department through merchandising and associate development. You will coach, train, and motivate staff; build relationships with customers; meet sales goals; and ensure daily operations run smoothly while supporting a culture of service.

This role offers a competitive wage, merchandising discounts, strong benefits, and opportunities for advancement

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a shoe sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on selling and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Job description

As an Assistant Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do:

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a shoe sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on selling and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.