DEPARTMENT MANAGER - SHOES

Colonial Group; Fargo (ND); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

Job summary

Von Maur in Fargo, North Dakota is seeking a Shoe Department Manager to lead a dynamic team and deliver superior customer service while driving department growth and profitability.

You will train and coach associates, deepen product knowledge across the shoe category, supervise daily shoe sales operations, and collaborate with store leadership to meet sales and service goals. A rotating schedule including days, evenings, and weekends is expected to support peak hours and holidays.

Qualifications

• Experience in leading retail teams to deliver high-quality customer service.
• Ability to train, coach and motivate associates.
• Develop and execute strategies to grow department sales.
• Capable of managing rotating day/evening/weekend shifts.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a shoe sales associate.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Job description

As a Shoe Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. In this action-packed department, you have the ability to drive retail growth through building and maintaining relationships, optimizing brand knowledge, and developing associates to provide top-tier customer experiences.

What You’ll Do:

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a shoe sales associate
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.