Assistant Department Manager: Retail Leadership & Training

Floor & Decor Holdings Inc.; Montgomery (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision

Job summary

Floor & Decor Holdings Inc. in Montgomery, AL is seeking a Store Trainer to develop Product Sales Specialists and ensure customers receive outstanding service and product information.

The role emphasizes coaching, certification, effective communication, and adherence to store procedures while maintaining accurate merchandising and pricing. You will engage with customers, assist with selections, and support sales goals.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience, or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced retail environment.

Responsibilities

• Provide direction to product sales specialists to ensure top customer service.
• Complete product specialist certification courses.
• Ensure merchandising, pricing and organization of the department.
• Greet customers and assist with product questions.
• Process checkout and returns using POS system.
• Communicate inventory needs to management.

Skills

Customer service

Sales experience

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Montgomery, AL is seeking a Store Trainer to develop Product Sales Specialists and ensure customers receive outstanding service and product information.

The role emphasizes coaching, certification, effective communication, and adherence to store procedures while maintaining accurate merchandising and pricing. You will engage with customers, assist with selections, and support sales goals.