Assistant Community Office Manager

F&M Trust; McKeesport (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off and holidays

401(k) Retirement Plan with up to a 6%

Paid Life Insurance, Short-Term & Long

Ongoing professional development

Job summary

F&M Trust is seeking an Assistant Community Office Manager to support the McConnellsburg Community Office with daily operations and internal sales efforts, delivering a relationship-based banking experience.

The role emphasizes leadership, customer focus, and ensuring a high-quality customer experience while maintaining strong operational controls. Competitive salary and comprehensive benefits accompany the position.

Qualifications

• Minimum Qualifications listed in the ad: High School diploma or equivalent.
• Prior sales experience with a strong interest in promoting a service- and results-driven environment.
• Previous supervisory or leadership experience.
• Banking experience preferred.
• Strong communication skills.
• Energetic, positive, and engaging demeanor.
• Customer-focused and team-oriented mindset.

Responsibilities

• Support daily branch operations to ensure efficiency, accuracy, and compliance.
• Lead and participate in internal sales efforts, encouraging team engagement and success.
• Deliver a relationship-based banking experience by identifying customer needs and offering appropriate solutions.
• Open a variety of consumer and business deposit accounts.
• Accept and process consumer loan applications.
• Refer customers to additional bank products and services as appropriate.
• Promote a consistent, welcoming, and high-quality customer experience.
• Assist with coaching and supervising staff to reinforce service and performance standards.

Skills

Sales experience

Leadership

Customer service

Communication skills

Banking experience

Education

High School diploma

Job description

Position Overview

F&M Trust is seeking a motivated Assistant Community Office Manager (ACOM) to support the leadership and performance of our McConnellsburg Community Office. Partnering closely with the Community Office Manager, this role plays a key part in driving office success by overseeing day-to-day operations, supporting internal sales efforts, delivering standout customer experiences, and maintaining strong operational controls.

The Assistant Community Office Manager serves as both a sales leader and operational anchor-helping customers meet their financial needs while reinforcing a positive, team-focused service culture.

This is a full-time position (approximately 40 hours per week) offering a competitive salary and a comprehensive benefits package.

What You'll Do

• Support daily branch operations to ensure efficiency, accuracy, and compliance
• Lead and participate in internal sales efforts, encouraging team engagement and success
• Deliver a relationship-based banking experience by identifying customer needs and offering appropriate solutions
• Open a variety of consumer and business deposit accounts
• Accept and process consumer loan applications
• Refer customers to additional bank products and services as appropriate
• Promote a consistent, welcoming, and high-quality customer experience
• Assist with coaching and supervising staff to reinforce service and performance standards

Why Join F&M Trust?

Our Benefits Are Designed To Support You-professionally And Personally

• Medical, Dental, and Vision Insurance
• Generous Paid Time Off plus 11 Paid Bank Holidays
• 401(k) Retirement Plan with up to a 6% Employer Match
• Paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Ongoing professional development and career advancement opportunities
• And much more!

What We're Looking For

Minimum Qualifications

• High School diploma or equivalent
• Prior sales experience with a strong interest in promoting a service- and results-driven environment
• Previous supervisory or leadership experience
• Banking experience preferred
• Strong communication skills
• Energetic, positive, and engaging demeanor
• Customer-focused and team-oriented mindset

Comparable Job Titles

While this position is titled Assistant Branch Manager at F&M Trust, similar roles at other organizations may include:

• Assistant Branch Manager
• Branch Sales Assistant Manager
• Bank Branch Assistant Manager
• Branch Sales Leader
• Platform Leader
• Branch Internal Sales Leader

F&M Trust is an Equal Opportunity Employer - Disability/Vet