Assistant Community Office Manager

F And M Trust; McConnellsburg (PA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off plus 11 Paid Bank Holidays

401(k) Retirement Plan with up to a 6% Employer Match

Paid Life Insurance, Short-Term and Long-Term Disability

Ongoing professional development opportunities

Job summary

A community-focused banking institution in McConnellsburg is seeking an Assistant Community Office Manager. This full-time role involves leading daily branch operations, driving internal sales efforts, and ensuring a high-quality customer experience. Ideal candidates should have prior sales and leadership experience, along with a customer-focused mindset. The position offers competitive compensation and a comprehensive benefits package, including medical insurance and retirement options.

Qualifications

• Prior sales experience with an interest in a service-driven environment.
• Confident in promoting services and leading a team.
• Banking experience is preferred.
• Banking experience preferred.
• Strong communication skills with an energetic, positive demeanor.
• Customer-focused and team-oriented mindset.

Responsibilities

• Support daily branch operations for efficiency and compliance.
• Lead internal sales efforts and encourage team engagement.
• Deliver relationship-based banking experiences.
• Open consumer and business deposit accounts.
• Accept and process consumer loan applications.
• Refer customers to additional bank products and services as appropriate.
• Promote a welcoming, high-quality customer experience.
• Assist with coaching and supervising staff to reinforce service and performance standards.

Skills

Sales experience

Strong communication skills

Customer-focused mindset

Leadership experience

Customer-focused

Energetic demeanor

Education

High School diploma or equivalent

Job description

Position Overview

F&M Trust is seeking a motivated Assistant Community Office Manager (ACOM) to support the leadership and performance of our McConnellsburg Community Office. Partnering closely with the Community Office Manager, this role plays a key part in driving office success by overseeing day-to-day operations, supporting internal sales efforts, delivering standout customer experiences, and maintaining strong operational controls.

The Assistant Community Office Manager serves as both a sales leader and operational anchor – helping customers meet their financial needs while reinforcing a positive, team-focused service culture.

This is a full-time position (approximately 40 hours per week) offering a competitive salary and a comprehensive benefits package.

What You’ll Do

• Support daily branch operations to ensure efficiency, accuracy, and compliance
• Lead and participate in internal sales efforts, encouraging team engagement and success
• Deliver a relationship-based banking experience by identifying customer needs and offering appropriate solutions
• Open a variety of consumer and business deposit accounts
• Accept and process consumer loan applications
• Refer customers to additional bank products and services as appropriate
• Promote a consistent, welcoming, and high-quality customer experience
• Assist with coaching and supervising staff to reinforce service and performance standards

Why Join F&M Trust?

Our benefits are designed to support you – professionally and personally:

• Medical, Dental, and Vision Insurance
• Generous Paid Time Off plus 11 Paid Bank Holidays
• 401(k) Retirement Plan with up to a 6% Employer Match
• Paid Life Insurance, Short‑Term Disability, and Long‑Term Disability
• Ongoing professional development and career advancement opportunities
• And much more!

What We’re Looking For

Minimum Qualifications

• High School diploma or equivalent
• Prior sales experience with a strong interest in promoting a service- and results-driven environment
• Previous supervisory or leadership experience
• Banking experience preferred
• Strong communication skillsEnergetic, positive, and engaging demeanor
• Customer‑focused and team‑oriented mindset

Ready to Take the Next Step?

If you’re energized by leadership, relationship-building, and delivering meaningful results through sales and service, we encourage you to apply. Qualified applicants who meet our hiring criteria will be contacted as we move forward with the interview process.

Comparable Job Titles

While this position is titled Assistant Community Office Manager at F&M Trust, similar roles at other organizations may include:

• Assistant Branch Manager
• Branch Sales Assistant Manager
• Bank Branch Assistant Manager
• Branch Sales Leader
• Platform Leader
• Branch Internal Sales Leader

F&M Trust is an Equal Opportunity Employer – Disability/Vet