Assistant Branch Manager

First Bank; Trenton (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health and dental insurance

Life insurance

Short term and long term disability

401k Plan

Competitive salary based on experience

Job summary

First Bank in New Jersey is seeking an Assistant Branch Manager to deliver exceptional customer service, drive sales, and oversee branch operations. This role steps in for the branch manager when needed and emphasizes staff development and performance management.

You'll lead internal and external sales activities, ensure compliance, open new accounts, and maintain customer trust by upholding bank policies. Strong leadership and communication are essential for success.

Qualifications

• Excellent organizational skills, effective time management, strong leadership, interpersonal and analytical abilities.

Responsibilities

• Assist in managing branch operations and sales activities.
• Open new accounts on bank system and process customer requests.
• Provide ongoing training and direction to branch staff and evaluate performance.
• Ensure compliance with policies and procedures and maintain customer satisfaction.
• Oversee and maintain overall operational soundness of the branch and IA rating.

Skills

Leadership

Interpersonal skills

Customer service

Sales skills

Time management

Job description

Our goal is to hire and retain talented people with engaging personalities and exceptional work ethics. We believe in recognizing and rewarding employees who consistently perform at a high level.

We offer competitive salaries based upon experience and a comprehensive benefits package upon satisfying eligibility conditions, including health and dental insurance, life insurance, short term and long term disability, and the Bank's 401k Plan.

Position Summary:

The primary responsibilities of the assistant branch manager are to provide quality service to both current and prospective customers of the bank, sales management, productivity, and to oversee branch operations. This individual will also assume the duties of the branch manager when required.

Duties & Responsibilities:

1. Assume responsibilities of branch manager in their absence.
2. Participates in both internal and external sales activities including community and networking events
3. Maximize customer satisfaction through exceptional service.
4. Assist in selection, training, supervision and evaluation of branch personnel to ensure their attainment of high individual productivity and achievement in their job duties.
5. Provide ongoing training and direction to employees.
6. Meet sales referral and cross-selling goals; knowledgeable in all bank deposit products and services.
7. Responsible and accountable for overseeing and maintaining overall operational soundness of the branch and maintaining IA rating of Satisfactory or higher.
8. Open new accounts on bank system.
9. Resolve product or service problems in a timely manner.
10. Maintain customer confidence and protect the bank by adhering to all rules, regulations, policies and procedures.
11. Assumes additional responsibilities as required.

Qualifications

1. 1. This position requires excellent organizational skills, effective time management, strong leadership, interpersonal and analytical skills.

First Bank is an EEO/AA Employer, M/F-Disabled-Veteran and LGBTQ+ can apply to our company for employment opportunities.