Assistant Community Manager: Resident Engagement & Ops

LSA Management; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Medical/dental/vision insurance

Flexible spending accounts

Life insurance

Paid time off

Employee discounts

Professional development

Job summary

LSA Management in Charlotte, NC is seeking an Assistant Community Manager to support daily property operations and foster a positive living environment for residents. You will assist in ensuring compliance with LIHTC and affordable housing programs while working closely with the Community Manager.

The role emphasizes strong organization, financial awareness, resident engagement, and leadership of on-site staff, with opportunities to influence community growth and mission-driven work at LSA.

Qualifications

• Minimum 3 years of experience in multifamily housing.
• At least 1 year of experience with LIHTC or affordable housing programs.
• Minimum 1 year of experience in an Assistant Community Manager or related role.
• Experience with RealPage property management software preferred.

Responsibilities

• Support day‑to‑day operations of the property with a strong focus on resident satisfaction
• Assist with compliance related to LIHTC and tax credit programs
• Help monitor financial performance, including occupancy, rent collection, and adherence to budgets
• Support supervision, coaching, and development of on‑site team members
• Coordinate with maintenance staff and vendors to ensure timely resolution of work orders
• Assist with community engagement initiatives and maintain positive resident relationships
• Represent and uphold LSA's mission, values, and standards in all interactions

Skills

Organizational skills

Financial awareness

Communication

Leadership

Problem-solving

Self-motivation

Team collaboration

Tools

RealPage

Job description

LSA Management in Charlotte, NC is seeking an Assistant Community Manager to support daily property operations and foster a positive living environment for residents. You will assist in ensuring compliance with LIHTC and affordable housing programs while working closely with the Community Manager.

The role emphasizes strong organization, financial awareness, resident engagement, and leadership of on-site staff, with opportunities to influence community growth and mission-driven work at LSA.