Assistant Community Manager- Palladian Place

Northwood Ravin, LLC.; North Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

Northwood Ravin in North Carolina is seeking an Assistant Community Manager for Palladian Place to own the financial and operational performance of the community and deliver a consistent resident experience.

You will lead day-to-day operations, manage delinquency and collections, drive renewals and income optimization, audit resident files, support resident relations, and oversee tours, team coordination, and property standards with professionalism and initiative.

Qualifications

• Solid foundation in property management operations, including collections, lease administration, compliance, and resident relations.

Responsibilities

• Manage delinquency and lead collection efforts with clear communication.
• Drive revenue through renewals, lease enforcement, and income optimization strategies.
• Audit and maintain accurate resident files across the full lifecycle.
• Support resident relations by resolving concerns with professionalism and follow-through.
• Assist in daily operations, including tours, team coordination, and property standards.

Skills

Property management operations

Collections

Lease administration

Compliance

Resident relations

Communication

Job description

Property Website: The Apartments at Palladian PlaceBehind Every Exceptional Community Is a Team That Runs It FlawlesslyAt Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.We’re looking for an Assistant Community Manager who takes pride in owning the financial and operational performance of a community while creating a consistent, well-managed resident experience.The OpportunityIn this position, you will drive day-to-day operations, with a focus on financial performance, compliance, and resident retention. You act as the operational backbone of the community, ensuring processes are executed accurately and issues are resolved quickly.Key areas of focus include:Managing delinquency and leading collection efforts with clear, consistent communicationDriving revenue through renewals, lease enforcement, and income optimization strategiesAuditing and maintaining accurate resident files across the full lifecycleSupporting resident relations by resolving concerns with professionalism and follow-throughAssisting in daily operations, including tours, team coordination, and property standardsThis is a role for someone who is proactive, does not avoid difficult conversations, holds a high bar for execution and professionalism, and is comfortable driving performance with consistency and confidence.What You Bring to the TeamYou have a solid foundation in property management operations, including collections, lease administration, compliance and resident relations, and are looking to expand your impact within a growing community.More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.Why Northwood RavinWe believe exceptional communities are built by exceptional people and we are intentional about supporting both.Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.Our CultureWe’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.Northwood Ravin is an equal opportunity employer.