Community Manager - Residences at Capitol View

Northwood Ravin; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Northwood Ravin in Nashville, TN is seeking a Community Manager for Capitol View to drive occupancy, NOI, and team performance at a luxury apartment community. You will lead operations, forecast budgets, manage staff, and ensure residents receive exceptional service and retention.

The role requires a proven track record in multifamily property management, strong financial acumen, and the ability to hit or exceed occupancy and revenue targets while upholding brand standards across the community.

Qualifications

• Solid foundation in multifamily property management with budget and financial reporting experience.
• Experience leading leasing and service teams to meet performance goals.
• Proven track record of hitting or exceeding occupancy and NOI targets.

Responsibilities

• Lead the full performance of the community with occupancy, NOI, and team execution.
• Drive occupancy to 95%+ through leasing strategy and lead conversion.
• Manage delinquency and expenses to protect NOI performance.
• Develop leasing and service teams to meet performance expectations.
• Oversee daily operations to ensure compliance and brand standards.

Skills

Occupancy targets

Team leadership

Budget management

Financial reporting

Resident management

Leasing performance

Job description

Job DetailsJob Location: Capitol View - Apartment Community - Nashville, TN 37203Position Type: Full Time Property website: Residences at Capitol View Schedule: M-F ; evenings and weekends as needed.

Behind Every Exceptional Community Is a Team That Runs It Flawlessly

At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.

We’re looking for a Community Manager who takes pride in driving measurable results across occupancy, revenue, and resident retention while leading a high-performing team.

The Opportunity

In this position, you will lead the full performance of the community, with direct accountability for occupancy, NOI, and team execution. Success in this role is defined by your ability to consistently hit financial targets, maintain strong retention, and operate a well-run, high-standard community

Key areas of focus include:

• Driving occupancy to 95%+ through effective leasing strategy and lead conversion
• Managing delinquency and expenses to protect and grow NOI performance
• Leading and developing leasing and service teams to meet performance expectations
• Executing retention strategies to maintain strong renewal rates and resident satisfaction
• Overseeing daily operations to ensure compliance, asset quality, and brand standards

This is a role for someone who is performance-driven, holds themselves and others accountable to clear metrics, and is comfortable making decisions that impact the bottom line.

What You Bring to the Team

You have a solid foundation in multifamily property management, including budget management, financial reporting, team leadership, resident management and leasing performance, with a track record of hitting or exceeding operational goals.

More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependent, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.

Why Northwood Ravin

We believe exceptional communities are built by exceptional people and we are intentional about supporting both.

Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.

We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.

Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.

Our Culture

We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.

If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.

Northwood Ravin is an equal opportunity employer.

Qualifications