Assistant Community Manager- Palladian Place

Northwood Ravin, LLC.; Durham (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Northwood Ravin's Palladian Place in Durham, NC is seeking an Assistant Community Manager responsible for financial and operational performance and delivering a consistent resident experience.

You will drive day-to-day operations, manage delinquency, support renewals, and supervise tours and team coordination while upholding property standards. The role requires proactive communication, ownership, and a commitment to excellence in resident service.

Qualifications

• Solid foundation in property management operations, including collections and lease administration.
• Strong resident relations and communication skills.
• Experience driving revenue through renewals and occupancy.
• Detail-oriented with ownership and accountability.

Responsibilities

• Manage delinquency and lead collection efforts with clear, consistent communication.
• Drive revenue through renewals, lease enforcement, and income optimization strategies.
• Audit and maintain accurate resident files across the full lifecycle.
• Support resident relations by resolving concerns with professionalism and follow-through.
• Assist in daily operations, including tours, team coordination, and property standards.

Skills

Property management

Delinquency management

Lease administration

Resident relations

Team coordination

Job description

Assistant Community Manager- Palladian Place# Assistant Community Manager- Palladian PlaceHot JobPalladian Place - Apartment Community - Durham, NC 27707## OverviewPosition TypeFull TimeJob ShiftMonday through Friday, Some Weekends## Description**Property Website: The Apartments at Palladian Place****Behind Every Exceptional Community Is a Team That Runs It Flawlessly**At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.We’re looking for an **Assistant Community Manager** who takes pride in owning the financial and operational performance of a community while creating a consistent, well-managed resident experience.**The Opportunity**In this position, you will drive day-to-day operations, with a focus on financial performance, compliance, and resident retention. You act as the operational backbone of the community, ensuring processes are executed accurately and issues are resolved quickly.**Key areas of focus include:*** Managing delinquency and leading collection efforts with clear, consistent communication* Driving revenue through renewals, lease enforcement, and income optimization strategies* Auditing and maintaining accurate resident files across the full lifecycle* Supporting resident relations by resolving concerns with professionalism and follow-through* Assisting in daily operations, including tours, team coordination, and property standardsThis is a role for someone who is proactive, does not avoid difficult conversations, holds a high bar for execution and professionalism, and is comfortable driving performance with consistency and confidence.**What You Bring to the Team**You have a solid foundation in property management operations, including collections, lease administration, compliance and resident relations, and are looking to expand your impact within a growing community.More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.**Why Northwood Ravin**We believe exceptional communities are built by exceptional people and we are intentional about supporting both.Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.**Our Culture**We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.Northwood Ravin is an equal opportunity employer.