Assistant Community Manager - Solstice Orlando

Northwood Ravin, LLC.; Orlando (FL); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Housing opportunities

Retirement plan with company match

Paid time off

Volunteer initiatives

Descripción de la vacante

Northwood Ravin, LLC. in Orlando is seeking an Assistant Community Manager to drive day-to-day operations with a focus on financial performance, compliance, and resident retention.

You will act as the operational backbone of the community, ensuring processes are executed accurately and issues are resolved quickly. The role requires 1+ year experience as an Assistant Community Manager, proficiency with OneSite, and strong leadership in a fast-paced property management setting to deliver excellent

Formación

• 1+ year of experience as an assistant community manager.
• Proficiency with OneSite and property management operations.
• Experience in collections, lease administration, compliance, and resident relations.
• Strong communication and ownership of tasks.

Responsabilidades

• Manage delinquency and lead collection efforts with clear communication.
• Drive revenue through renewals, lease enforcement, and income optimization.
• Audit and maintain accurate resident files across the full lifecycle.
• Support resident relations by resolving concerns with professionalism and follow-through.
• Assist in daily operations, including tours, team coordination, and property standards.
• Lead by example and mentor team members to exceed expectations.
• Step in to be a leader in the manager's absence, ensuring smooth operations.

Conocimientos

Property management

Communication

Team leadership

Resident relations

Herramientas

OneSite

Descripción del empleo

Property Website: Solstice OrlandoSchedule: M-F ; at least 2 weekends per monthBehind Every Exceptional Community Is a Team That Runs It FlawlesslyAt Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.We’re looking for an Assistant Community Manager who takes pride in owning the financial and operational performance of a community while creating a consistent, well-managed resident experience.The OpportunityIn this position, you will drive day-to-day operations, with a focus on financial performance, compliance, and resident retention. You act as the operational backbone of the community, ensuring processes are executed accurately and issues are resolved quickly.Key areas of focus include:Managing delinquency and leading collection efforts with clear, consistent communicationDriving revenue through renewals, lease enforcement, and income optimization strategiesAuditing and maintaining accurate resident files across the full lifecycleSupporting resident relations by resolving concerns with professionalism and follow-throughAssisting in daily operations, including tours, team coordination, and property standardsLeading by example which includes coaching and mentoring team members to exceed expectationsStepping in to be a leader in the manager's absence ensuring smooth operations.This is a role for someone who is proactive, does not avoid difficult conversations, holds a high bar for execution and professionalism, and is comfortable driving performance with consistency and confidence.What You Bring to the TeamYou have a solid foundation in OneSite system and property management operations (with at least 1 year of experience as an assistant community manager), including collections, lease administration, compliance and resident relations, and are looking to expand your impact within a growing community.More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.Why Northwood RavinWe believe exceptional communities are built by exceptional people and we are intentional about supporting both.Our team is supported through competitive compensation, personal development, housing opportunities within our communities, and an elevated benefits experience designed to promote well-being, financial stability, and life beyond work.We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.Our CultureWe’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.Northwood Ravin is an equal opportunity employer