Assistant Community Manager & Operations Liaison

HOAMCO (Homeowners Association Management Company); Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision

401k with company matching

Paid time off

Training and educational assistance

Employee Assistance Program

Wellness program

Job summary

HOAMCO is hiring an Assistant Community Manager in Albuquerque, NM to provide administrative and operational support for smooth association management under the Community Association Manager.

You will assist in maintaining the community, supporting residents, and coordinating communications, records, and budgets. A high school diploma and 2–3 years in related work are required, with strong customer service and organizational skills.

Qualifications

• 2-3 years of customer service, administrative, and/or community association industry experience required.
• Valid driver’s license and reliable transportation.
• Ability to occasionally work outside of regular business hours, including evenings and weekends.
• Effective leadership, organizational, and conflict resolution skills.

Responsibilities

• Draft Board meeting agendas and memos in collaboration with the Community Association Manager.
• Collect and compile supporting documents for Board meeting packets.
• Assist with drafting meeting notices, ensuring all meeting communications are distributed and posted in a timely manner.
• Schedule meetings for the Association and Community Association Manager as needed.
• Handle Board meeting logistics, including room and virtual meeting set‑up, distribution of packets, and related preparations.
• Board and committee meeting attendance.
• Maintain and update all Association documents within internal systems and resident portal.
• Maintain and update all owner records, as needed or when requested.
• Develop and maintain annual management calendar and common area elements maintenance calendar in collaboration with the Community Association Manager, ensuring all tasks are completed in accordance with governing documents, state statutes, and general best practices.
• Management of all vendors and service contracts related to all Association facilities and common areas, including oversight for all community-wide landscape projects, facilities & operational maintenance projects, and reserve projects.
• Assist the Community Association Manager with the development of Request for Proposals (RFP) for Association services.
• Manage vendor invoice reviews and approvals.
• Assist Community Association Manager with annual budget development process, review of monthly financial package, annual CPA audit process, annual reserve study planning and reserve project execution, including research, document and report preparation.
• Provide verbal and written reports to the Community Association Manager and Board of Directors as needed or required.
• Assist with resident, Board, and Committee communications via email, phone and in-person, to effectively address questions and resolve issues.

Skills

Customer service

Administration

Communication skills

Microsoft Office

Leadership

Conflict resolution

Organizational skills

Time management

Driver's license

Reliable transportation

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

HOAMCO is hiring an Assistant Community Manager in Albuquerque, NM to provide administrative and operational support for smooth association management under the Community Association Manager.

You will assist in maintaining the community, supporting residents, and coordinating communications, records, and budgets. A high school diploma and 2–3 years in related work are required, with strong customer service and organizational skills.