Assistant Community Manager - McEwen Northside

Northwood Ravin; Franklin (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Personal development

Housing opportunities within ourcommun

Well-being benefits

Retirement planning with company match

Generous paid time off

Volunteer initiatives

Job summary

Northwood Ravin is seeking an Assistant Community Manager for McEwen Northside in Franklin, TN. The role focuses on financial performance, compliance, and delivering a consistent, well-managed resident experience.

Key duties include delinquency management, renewals, audits of resident files, and supporting daily operations with tours, team coordination, and standards enforcement. The ideal candidate has at least 1 year in a similar role and a proactive, professional approach.

Qualifications

• 1 year of experience as an assistant community manager
• Solid foundation in property management operations including collections, lease administration, compliance and resident relations
• Proactive, detail-oriented, and professional with strong communication

Responsibilities

• Drive day-to-day operations with a focus on financial performance, compliance and resident retention
• Manage delinquency and lead collection efforts with clear communication
• Drive revenue through renewals, lease enforcement and income optimization
• Audit and maintain accurate resident files across the full lifecycle
• Support resident relations by resolving concerns professionally and promptly
• Assist in daily operations, including tours, team coordination and property standards
• Lead by example, coaching and mentoring team members to exceed expectations
• Step in as a leader in the manager's absence to ensure smooth operations

Job description

Job Details

Job Location: McEwen Northside Apartments - Franklin, TN 37067

Position Type: Full Time

Property Website:McEwen Northside

Schedule: M-F ; at least 2 weekends per month

Behind Every Exceptional Community Is a Team That Runs It Flawlessly

At Northwood Ravin, we’re known for creating some of the most distinctive luxury apartment communities in the Southeast. That same level of care and precision extends beyond what residents see—it’s embedded in how we operate every day.

We’re looking for anAssistant Community Managerwho takes pride in owning the financial and operational performance of a community while creating a consistent, well-managed resident experience.

The Opportunity

In this position, you will drive day-to-day operations, with a focus on financial performance, compliance, and resident retention. You act as the operational backbone of the community, ensuring processes are executed accurately and issues are resolved quickly.

Key areas of focus include:

• Managing delinquency and leading collection efforts with clear, consistent communication
• Driving revenue through renewals, lease enforcement, and income optimization strategies
• Auditing and maintaining accurate resident files across the full lifecycle
• Supporting resident relations by resolving concerns with professionalism and follow-through
• Assisting in daily operations, including tours, team coordination,and property standards
• Leading by example which includes coaching and mentoring team members to exceed expectations
• Stepping in to be a leader in the manager's absence ensuring smooth operations.

This is a role for someone who is proactive, does not avoid difficult conversations, holds a high bar for execution and professionalism, and is comfortable driving performance with consistency and confidence.

What You Bring to the Team

You have a solid foundation in OneSite system and property management operations (with at least 1 year of experience as an assistant community manager), including collections, lease administration, compliance and resident relations, and are looking to expand your impact within a growing community.

More importantly, you bring a thoughtful, detail-oriented approach, communicate clearly, and take ownership of your work. You’re dependable, collaborative, and take pride in delivering high-quality results and representing the Northwood Ravin brand with pride.

Why Northwood Ravin

We believe exceptional communities are built by exceptional people and we are intentional about supporting both.

• competitive compensation
• personal development
• housing opportunities within our communities
• an elevated benefits experience designed to promote well-being, financial stability, and life beyond work
• retirement planning with company match
• generous paid time off
• dedicated time to give back through volunteer initiatives

We offer retirement planning with company match, generous paid time off, and dedicated time to give back through volunteer initiatives.

Our commitment to you evolves over time, through expanded time off, enhanced retirement contributions, reduced benefit costs, and meaningful recognition at key milestones.

Our Culture

We’re collaborative, accountable, and committed to excellence in everything we do. There’s a shared pride in our work and a shared understanding that the details matter.

If you’re looking to be part of a team that operates with intention and high standards, we’d love to connect.

Northwood Ravin is an equal opportunity employer.

Qualifications