Assistant Community Manager — Luxury Property

npm, Inc. (Node package manager JavaScript); New York (NY); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

401K Match

Career Development Opportunities

Job summary

Logan Property Management is seeking a dedicated Assistant Community Manager to support the Community Manager across a class A luxury property. The role emphasizes resident relations, leasing support, and comprehensive administrative duties to ensure smooth operations and exceptional resident experiences.

Ideal candidates are organized, customer-focused, and comfortable using Yardi or RealPage and MS Office.

Qualifications

• Previous experience in property management, hospitality, or customer service, preferably in a Class A/luxury setting.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Detail-oriented and proactive with a strong problem-solving mindset.
• Ability to work flexible hours, including weekends and holidays, as needed.

Responsibilities

• Resident Relations: Assist in addressing resident inquiries, complaints, and requests in a timely and professional manner.
• Foster positive relationships with residents to enhance community satisfaction and retention.
• Plan and coordinate community events and activities to promote resident engagement.
• Leasing Support: Assist with leasing activities, including conducting tours of the property, processing applications, and preparing lease agreements.
• Ensure accurate and up-to-date records of all leasing transactions and resident information.
• Collaborate with the marketing team to implement and track marketing campaigns and strategies.
• Administrative Duties: Maintain organized and efficient office operations, including managing correspondence, filing, and office supplies.
• Support the Community Manager in preparing reports, budgets, and other documentation as needed.
• Handle incoming calls, emails, and walk-in inquiries with professionalism and courtesy.
• Property Management: Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to community standards.
• Coordinate with maintenance staff to address and resolve maintenance requests and issues promptly.
• Assist in the enforcement of community policies and regulations to maintain a high standard of living for residents.
• Financial Responsibilities: Assist with rent collection, processing payments, and managing delinquent accounts.
• Help in preparing and reviewing financial statements and reports.
• Support the Community Manager in managing the property's budget and financial performance.

Skills

Customer service

Property management

Communication

Organization

Hospitality

Tools

Yardi

RealPage

Microsoft Office

Job description

Logan Property Management is seeking a dedicated Assistant Community Manager to support the Community Manager across a class A luxury property. The role emphasizes resident relations, leasing support, and comprehensive administrative duties to ensure smooth operations and exceptional resident experiences.

Ideal candidates are organized, customer-focused, and comfortable using Yardi or RealPage and MS Office.