Assistant Community Manager — Resident Experience & Ops

South Oxford Management; Jersey City (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/Rx

Dental

Vision

Employer Paid Life/AD&D

Voluntary Life/AD&D

Short Term Disability

Long Term Disability

Employee Assistance Program

Accident Plan

Hospital Indemnity Plan

Critical Illness Plan

Legal/ID Theft Protection

Pet Insurance

401(k) Retirement w/ Match + Immediate

Paid Holidays and Time Off (3+ weeks)

Rent Discount (30%)

Tuition Reimbursement ($2,000/year)

Paid Parental Leave (4 weeks)

Employee Referral Bonus

Employee Rewards and Recognition

Job summary

South Oxford Management is seeking an Assistant Community Manager to support daily property operations and assist the Community Manager in overseeing an apartment community. You will handle resident concerns, coordinate maintenance, and contribute to financial reporting and rent collection.

The role requires at least one year of leasing experience in residential property management, strong communication skills, and familiarity with Yardi or similar software.

Qualifications

• Must have a high school diploma or equivalent; bachelor’s degree preferred.
• At least 1 year of leasing experience in residential property management.
• Willing to work a flexible schedule, including weekends and holidays.
• Knowledge of Yardi and other industry software preferred.
• Detail‑oriented with experience creating financial statements and reports.

Responsibilities

• Assist the Community Manager in overseeing daily property operations and administration.
• Support occupancy and retention goals through resident communication and follow-ups.
• Coordinate maintenance requests and respond to resident concerns in a timely manner.
• Assist in preparing monthly close‑out and financial reports; process invoices.
• Record, track, and report financial activity using property management software.
• Support rent collection and expense control; participate in banking tasks as needed.
• Assist with lease violations, late notices, and evictions as required.
• Partner with the Community Manager to ensure smooth operations and escalation when needed.

Skills

Strong communication

Computer literacy

Tech-savvy

Multitasking

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Yardi

Property management software

Job description

South Oxford Management is seeking an Assistant Community Manager to support daily property operations and assist the Community Manager in overseeing an apartment community. You will handle resident concerns, coordinate maintenance, and contribute to financial reporting and rent collection.

The role requires at least one year of leasing experience in residential property management, strong communication skills, and familiarity with Yardi or similar software.