Assistant Community Manager

npm, Inc. (Node package manager JavaScript); New York (NY); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Parental Leave

401K Match

Career Development Opportunities

Job summary

Logan Property Management is seeking a dedicated Assistant Community Manager to support the Community Manager across a class A luxury property. The role emphasizes resident relations, leasing support, and comprehensive administrative duties to ensure smooth operations and exceptional resident experiences.

Ideal candidates are organized, customer-focused, and comfortable using Yardi or RealPage and MS Office.

Qualifications

• Previous experience in property management, hospitality, or customer service, preferably in a Class A/luxury setting.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Detail-oriented and proactive with a strong problem-solving mindset.
• Ability to work flexible hours, including weekends and holidays, as needed.

Responsibilities

• Resident Relations: Assist in addressing resident inquiries, complaints, and requests in a timely and professional manner.
• Foster positive relationships with residents to enhance community satisfaction and retention.
• Plan and coordinate community events and activities to promote resident engagement.
• Leasing Support: Assist with leasing activities, including conducting tours of the property, processing applications, and preparing lease agreements.
• Ensure accurate and up-to-date records of all leasing transactions and resident information.
• Collaborate with the marketing team to implement and track marketing campaigns and strategies.
• Administrative Duties: Maintain organized and efficient office operations, including managing correspondence, filing, and office supplies.
• Support the Community Manager in preparing reports, budgets, and other documentation as needed.
• Handle incoming calls, emails, and walk-in inquiries with professionalism and courtesy.
• Property Management: Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to community standards.
• Coordinate with maintenance staff to address and resolve maintenance requests and issues promptly.
• Assist in the enforcement of community policies and regulations to maintain a high standard of living for residents.
• Financial Responsibilities: Assist with rent collection, processing payments, and managing delinquent accounts.
• Help in preparing and reviewing financial statements and reports.
• Support the Community Manager in managing the property's budget and financial performance.

Skills

Customer service

Property management

Communication

Organization

Hospitality

Tools

Yardi

RealPage

Microsoft Office

Job description

Logan Property Management, established in 2002 and proudly woman and Latina-led, is a dynamic force in the real estate industry, headquartered in San Diego. Initially focusing on affordable housing, we've diversified into luxury and conventional spaces, showcasing our adaptability and expertise. With decades of combined experience, our team operates in California, Colorado, Nevada (Las Vegas), and Arizona, managing over 3500 units across affordable and conventional verticals, navigating through market challenges with finesse.

Committed to elevating housing standards, we unite as a cohesive force, driven by a shared vision of excellence. At Logan Property Management, we've cultivated a network of diverse professionals who are masters in their field, ensuring our competitiveness in the marketplace. Join us in our journey to redefine the standards of property management and make a meaningful impact in communities across the Western United States.

South Beach by Logan is a premier Class A luxury apartment community committed to providing exceptional living experiences to our residents. We are seeking a dedicated and enthusiastic Assistant Community Manager to support our Community Manager in ensuring the smooth operation and management of our property. The ideal candidate will be highly organized, customer-focused, and passionate about creating a welcoming and vibrant community environment.

Responsibilities:

Resident Relations:

• Assist in addressing resident inquiries, complaints, and requests in a timely and professional manner.
• Foster positive relationships with residents to enhance community satisfaction and retention.
• Plan and coordinate community events and activities to promote resident engagement.

Leasing Support:

• Assist with leasing activities, including conducting tours of the property, processing applications, and preparing lease agreements.
• Ensure accurate and up-to-date records of all leasing transactions and resident information.
• Collaborate with the marketing team to implement and track marketing campaigns and strategies.

Administrative Duties:

• Maintain organized and efficient office operations, including managing correspondence, filing, and office supplies.
• Support the Community Manager in preparing reports, budgets, and other documentation as needed.
• Handle incoming calls, emails, and walk-in inquiries with professionalism and courtesy.

Property Management:

• Conduct regular inspections of the property to ensure cleanliness, safety, and adherence to community standards.
• Coordinate with maintenance staff to address and resolve maintenance requests and issues promptly.
• Assist in the enforcement of community policies and regulations to maintain a high standard of living for residents.

Financial Responsibilities:

• Assist with rent collection, processing payments, and managing delinquent accounts.
• Help in preparing and reviewing financial statements and reports.
• Support the Community Manager in managing the property's budget and financial performance.

Qualifications:

• Previous experience in property management, hospitality, or customer service, preferably in a Class A/luxury setting.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Detail-oriented and proactive with a strong problem-solving mindset.
• Ability to work flexible hours, including weekends and holidays, as needed.

$0 - $24.80 an hour

Medical Insurance: Comprehensive medical coverage to ensure the health and well-being of employees and their families.

Dental Insurance: Access to dental care to maintain oral health and hygiene.

Vision Insurance: Coverage for vision care, including eye exams and corrective lenses.

Parental Leave: Paid parental leave to support employees during significant life events such as the birth or adoption of a child, fostering a supportive work-life balance.

401K Match: Matching contributions to employees' 401(k) retirement savings plans, helping them plan for a secure financial future.

Career Development Opportunities: Access to career advancement programs, training, and educational opportunities to support professional growth and development within the company.