Assistant Community Manager: Leasing, Residents & Growth

Hawthorne Residential Partners; Wilmington (DE); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Dental Insurance

Medical Coverage

Vision Coverage

401k Match

Paid Time Off

Telehealth

Life Insurance

Pet Insurance

Maternity/Paternity Leave

Job summary

Hawthorne Residential Partners is seeking an Assistant Community Manager to support day-to-day operations, leasing, resident relations, and financial tasks. You’ll partner with the Community Manager, lead by example, resolve resident concerns, and ensure the team and community feel supported to thrive.

The role requires a high school diploma or GED, 2 years of property management experience (6 months in an assistant role preferred), and a valid driver’s license; CALP is a plus.

Qualifications

• High School or GED equivalent.
• Two years of property management experience preferred.
• Six months previous assistant community manager experience preferred.
• Valid Driver’s License required.
• CALP accreditation is a plus.

Responsibilities

• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process.
• Identify prospect needs, showcase available homes, and invite them to join the community.
• Ensure lease applications, renewals, and related documents are completed accurately and on time.
• Meet occupancy goals through strong leasing performance and resident retention.
• Create and manage content for the community’s social media platforms, highlighting resident events and promoting engagement.
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.
• Oversee rent collection, check scanning, and payment posting for timely processing.
• Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed.
• Conduct regular ledger reviews to verify billing and payments.

Skills

Property management

Leasing

Resident relations

Financial tasks

Education

High School or GED

CALP accreditation (plus)

Job description

Hawthorne Residential Partners is seeking an Assistant Community Manager to support day-to-day operations, leasing, resident relations, and financial tasks. You’ll partner with the Community Manager, lead by example, resolve resident concerns, and ensure the team and community feel supported to thrive.

The role requires a high school diploma or GED, 2 years of property management experience (6 months in an assistant role preferred), and a valid driver’s license; CALP is a plus.