Assistant Community Manager: Leasing & Operations Lead

Cardinal Group Companies; Tallahassee (FL); On-site; USD 25,000 - 39,000; Full time

Job summary

Cardinal Group Companies in Tallahassee, FL is seeking an Assistant Community Manager to support leasing, budgeting, reporting and property operations. This full-time role requires handling tours, resident inquiries, rent collection and retention programs.

The position emphasizes compliance with policies and strong customer service. Candidates should have leasing experience in multi-family housing and be willing to travel between local properties. Benefits and bonus eligibility apply.

Qualifications

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills: Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between work sites.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Consistently achieves property occupancy goals.
• Ensures Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists in designing and implementing a resident retention program, e.g., a newsletter, resident referrals or social activities.
• Maintains inventory and orders administrative supplies and equipment for the maintenance department.
• Responsible for timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding residents or the property.
• Assists in lease audits when present at a community.
• Ensures community maintains all compliance regulations.
• Assists in interviewing, screening and hiring of potential employees at the community.
• Assists in orientation, training and scheduling of all Team Members.
• Assists in disciplinary or promotional recommendations for office personnel.
• Seeks educational opportunities and self improvement for growth.
• Participates in Cardinal U training as required.

Skills

Leasing techniques

Customer service

Office software

Yardi/Entrata/Pop Card

Multi-family housing knowledge

Tools

Yardi

Entrata

Pop Card

Job description

Cardinal Group Companies in Tallahassee, FL is seeking an Assistant Community Manager to support leasing, budgeting, reporting and property operations. This full-time role requires handling tours, resident inquiries, rent collection and retention programs.

The position emphasizes compliance with policies and strong customer service. Candidates should have leasing experience in multi-family housing and be willing to travel between local properties. Benefits and bonus eligibility apply.