Assistant Community Manager — Lead Resident Experiences

Roundhouse; Minneapolis (MN); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Medical plan (zero-cost)

401(k) match

Employee housing discount

Cell phone stipend

Life insurance

Job summary

Roundhouse seeks an Assistant Community Manager for 270 Hennepin Apartments in Minneapolis, MN. You will assist the Community Manager with leasing, rent collection, resident relations, and financial reporting, while learning multifamily property management end-to-end.

The role includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount. On-site, full-time hours, with growth opportunities within the company.

Qualifications

• High school diploma or GED.
• Prior onsite multi-family or apartment Assistant Community Manager experience preferred.
• 1+ year of bookkeeping, accounting, or related financial experience.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
• Working knowledge of property management laws and regulations.
• A real customer-service mindset and strong communication skills.
• A desire to lead, on your team and in your community.

Responsibilities

• Collect and post rent, manage resident ledgers, issue late notices, and assist with collections and write-offs.
• Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
• Respond quickly and professionally to resident questions, concerns, and complaints.
• Track maintenance requests and keep work orders moving to completion.
• Handle lease renewals, violations, and notices in line with company policy.
• Support leasing by giving tours, processing applications, and preparing leases.
• Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting.
• Keep resident files and CRM records accurate.
• Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%.
• Support marketing, outreach, and the occasional resident event.
• Follow Fair Housing laws, safety procedures, and company policy.

Skills

Bookkeeping

Microsoft Office

Customer service mindset

Leadership aspiration

Property management knowledge

Education

High school diploma or GED

Tools

Yardi Voyager

RentCafe

Appwork

Job description

Roundhouse seeks an Assistant Community Manager for 270 Hennepin Apartments in Minneapolis, MN. You will assist the Community Manager with leasing, rent collection, resident relations, and financial reporting, while learning multifamily property management end-to-end.

The role includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount. On-site, full-time hours, with growth opportunities within the company.