Assistant Community Manager

ROUNDHOUSE COMMUNITIES LLC; Minneapolis (MN); Sur place; USD 34 000 - 39 000; Plein temps

Avantages offerts par ce poste

Medical plan

401(k) with match

Housing discount

Paid time off + holidays

Maternity and parental leave

Life insurance + disability

Résumé du poste

Roundhouse Communities LLC is seeking an Assistant Community Manager for Second + Second Apartments in Minneapolis. You will support the Community Manager with leasing, rent collection, resident relations, and financial reporting, while learning multifamily property management end to end.

The role includes a zero-cost employee medical plan, 401(k) match, and an employee housing discount. We value organization, customer service, and leadership potential as you help drive occupancy, renewals, and

Qualifications

• High school diploma or GED.
• 1+ years of leasing or assistant property management experience, ideally within a luxury urban development.
• Strong numerical aptitude for balancing financial accounts, customer-centric hospitality skills, and the physical capacity to walk a large multi-floor building for inspections.
• Proficiency in core property management platforms like Yardi Voyager, RentCafe, Appwork, or similar CRM tools.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint).
• Working knowledge of property management laws and regulations.
• A real customer-service mindset and strong communication skills.
• A desire to lead, on your team and in your community.

Responsabilités

• Welcome prospects, answer questions, give tours, and verify eligibility as their first contact point.
• Close leases and hit occupancy, renewal, and turn-time goals with a 35% rental closing ratio.
• Process applications, renewals, notices, move-ins/move-outs, transfers, and service requests.
• Coordinate move-ins/move-outs, inspections, documentation, and deposit accounting.
• Build resident relations and drive retention through effective communication.
• Manage CRM and vendor records for accuracy and accessibility.
• Conduct monthly market surveys and suggest competitive pricing to the Community Manager.
• Assist with invoices, occupancy and delinquency tracking, and monthly/annual financial reporting.
• Keep resident files and CRM records up to date.
• Support marketing initiatives and flag local outreach opportunities.
• Help plan and host resident events.
• Adhere to Fair Housing laws, safety procedures, and company policy.

Connaissances

numerical aptitude

customer service

communication skills

leadership potential

Formation

high school diploma or GED

Outils

Yardi Voyager

RentCafe

Appwork

CRM tools

Microsoft Office

Description du poste

Description

Second + Second Apartments | Minneapolis, MN| Full-time, on-site

$25-$28 per hour + Commissions | Monday - Friday, 9am-6pm

Roundhouse is hiring an Assistant Community Manager at Second + Second Apartments. You'll work alongside the Community Manager on leasing, rent collection, resident relations, and financial reporting, and build the skills to run a property of your own. The role includes a zero-cost employee medical plan, a 401(k) match, and an employee housing discount.

You're the reason it all runs smoothly.

You keep the details straight: accounts current, residents heard, move-ins seamless. If you want to learn multifamily property management end to end and grow into leadership, we want to meet you.

What you'll own

• Welcome prospects, answer questions, give tours, and verify eligibility as their first point of contact
• Close leases and hit community goals for occupancy, renewals, and turn times, with a rental closing ratio of at least 35%
• Process applications, renewals, notices to vacate, move-ins and move-outs, transfers, roommate changes, and service requests
• Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting
• Build strong resident relations by addressing concerns and driving retention
• Manage resident communication channels and keep CRM, resident, and vendor records accurate
• Complete monthly market surveys, track local trends, and recommend competitive pricing to the Community Manager
• Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting
• Keep resident files and CRM records accurate
• Drive community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%
• Support marketing initiatives and flag local outreach opportunities
• Help plan and host resident events
• Follow Fair Housing laws, safety procedures, and company policy

What you bring

• High school diploma or GED
• 1+ years of leasing or assistant property management experience, ideally within a luxury urban development
• Strong numerical aptitude for balancing financial accounts, customer-centric hospitality skills, and the physical capacity to walk a large multi-floor building for inspections.
• Proficiency in core property management platforms like Yardi Voyager, RentCafe, Appwork, or similar CRM tools.
• Proficiency in Microsoft Office (Excel, Word, Outlook, Teams, PowerPoint)
• Working knowledge of property management laws and regulations
• A real customer-service mindset and strong communication skills
• A desire to lead, on your team and in your community

A leg up if you have

• 2+ years of sales or leasing experience

Pay and benefits

• $25-$28 per hour per hour, based on experience, skills, and qualifications
• Medical (including a zero-cost employee plan), dental, and vision
• 401(k) with employer match
• Paid time off plus 9 paid holidays
• Paid maternity and parental leave
• Employee housing discount and cell phone stipend
• Company-paid life insurance, plus short- and long-term disability options
• Mental wellness program and Perks at Work discounts
• Professional development support, peer recognition, and years-of-service awards

About Roundhouse

Our mission is putting humanity into housing. Since 2008 we've grown into a developer and manager of diverse real estate across four states, with more than 10,000 multifamily units and over $2B in assets under management. We got here by challenging the status quo, building communities people are proud to call home, and developing people who want to lead.

Our culture

One Team:

We put people first, work with humility, and celebrate wins together.

Self-Starter:

We take initiative, own outcomes, and push ideas forward with energy and purpose.

Forward Thinker:

We stay curious, embrace change, and explore better ways to serve our residents and partners.

Commitment to Excellence:

We set high standards, double-check details, and take pride in doing the work right.

Ready to grow into your next role?

If you want to master the business of property management and join a team that looks out for each other.

Roundhouse is an equal-opportunity employer and welcomes candidates from all backgrounds and experiences to apply.