Assistant Community Manager: Housing Operations & Resident Services

Chattanooga Housing Authority; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

The Chattanooga Housing Authority seeks a qualified individual for the full-time position of Assistant Community Manager. The role provides support to the Community Manager for operations at the site, including staff direction, program compliance, procurement, leasing, and resident relations.

Major duties include assisting with site management, rent collection, maintenance coordination, and reporting. The position requires familiarity with HUD programs and local housing regulations, with a focus

Qualifications

• Experience in subsidized housing or property management preferred.
• Knowledge of HUD, PBRA, HOME, CDBG and related affordable housing programs.
• Strong budgeting, reporting, and regulatory compliance skills.

Responsibilities

• Assist with site management, budget development, leasing, and eviction proceedings.
• Oversee resident intake, waitlists, and lease negotiation processes.
• Process rents and maintain accurate data in the Elite system.
• Handle resident complaints, inquiries, and reasonable accommodation requests.
• Coordinate with case management and social service providers.
• Prepare budgets, financial reports, and maintenance planning.
• Ensure compliance with laws, codes, and CHA policies.

Skills

Staff management

Budgeting

Leasing

Resident relations

Complaint resolution

Regulatory compliance

HUD regulations

Maintenance planning

Reporting

Vendor/contract management

Education

High school diploma

College degree preferred

Tools

Elite tenant accounting system

Procurement software

Microsoft Office

Job description

The Chattanooga Housing Authority seeks a qualified individual for the full-time position of Assistant Community Manager. The role provides support to the Community Manager for operations at the site, including staff direction, program compliance, procurement, leasing, and resident relations.

Major duties include assisting with site management, rent collection, maintenance coordination, and reporting. The position requires familiarity with HUD programs and local housing regulations, with a focus