Assistant Community Manager: Grow into Property Leader

Socket.dev; Little Canada (MN); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Health coverage

Dental and vision coverage

401(k) with employer match

Life insurance

Paid time off

Housing discount

Cell phone stipend

Perks at Work program

Job summary

Roundhouse seeks an Assistant Community Manager in Minnesota to support the Community Manager across leasing, rent collection, resident relations, and financial reporting. You will keep day-to-day operations moving and ensure books are accurate, while collaborating with teams to drive occupancy and compliance.

You will handle move-ins/outs, inquiries, and maintenance coordination, with a focus on delivering exceptional resident experiences and maintaining accurate CRM records.

Qualifications

• High school diploma or GED.
• At least 1 year of bookkeeping, accounting, financial, or related experience.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
• Working knowledge of laws and regulations that govern property management.
• Genuine customer-service mindset and passion for the work.
• Strong desire to lead in role and local community.
• Excellent communication and interpersonal skills.

Responsibilities

• Collect and process rent, track resident accounts, issue late notices, assist with collections and write-offs.
• Coordinate move-ins/move-outs, inspections, documentation, deposit accounting.
• Respond to resident inquiries, concerns, and complaints promptly and professionally.
• Oversee maintenance requests and move work orders toward completion.
• Manage lease renewals, violations, and notices per policy.
• Support marketing and community outreach to drive occupancy.
• Assist with leasing: tours, applications, lease agreements.
• Maintain accurate records across CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy and delinquency tracking, and monthly/annual reporting.
• Aim for targets: renewals, occupancy, turn times, 35% rental closing ratio.
• Support resident retention including organizing events.

Skills

Bookkeeping

Customer service

Communication

Leadership aspiration

Microsoft Office

Education

High school diploma or GED

Tools

Yardi Voyager

RentCafe

Appwork

Job description

Roundhouse seeks an Assistant Community Manager in Minnesota to support the Community Manager across leasing, rent collection, resident relations, and financial reporting. You will keep day-to-day operations moving and ensure books are accurate, while collaborating with teams to drive occupancy and compliance.

You will handle move-ins/outs, inquiries, and maintenance coordination, with a focus on delivering exceptional resident experiences and maintaining accurate CRM records.