Assistant Community Manager: Finances & Resident Relations

Greystar Worldwide, LLC; San Marcos (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid sick time

Job summary

Greystar Worldwide, LLC is seeking an Assistant Community Manager/Leasing Manager in San Marcos, CA to support the property management team in financial operations and resident services.

The role requires 1–2 years of assistant property management experience, knowledge of Microsoft Office, and familiarity with Yardi/CRM systems. The position involves leasing support, owner communications, and on-site supervision as needed.

Qualifications

• 1-2 years of prior Assistant property management experience required.
• Affordable Housing experience preferred.
• Experience with Microsoft Excel and Word; knowledge of Yardi and CRM systems is preferred.

Responsibilities

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite/Entrata) and enters all required fields correctly, updating and backing up to ensure data integrity.
• Reviews resident files and accounting records to determine unpaid or late fees, communicates with residents about balances, and enforces lease terms to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining approval, coding charges, and coordinating with stakeholders.
• Follows the Company’s procedures related to evictions, including notice requirements, evictions in court, and representing the community when needed.
• Processes resident move-outs by reviewing lease terms, applying deposits and cancellation fees, and processing disposition per procedures and legal requirements.
• Promotes resident satisfaction by responding to complaints, questions, and requests promptly and addressing service issues.
• Acts as on-site supervisor in the absence of the community manager by organizing daily work, coordinating maintenance and make-ready tasks, and ensuring operations comply with policies.
• Assists in managing client/owner relationships by meeting owners, providing updates on performance, and responding to owner requests.
• May assist leasing/marketing efforts by greeting prospects, showing apartments, securing deposits, and helping complete rental applications and credit verification.
• For California Only: Review all completed move-in files prior to submission for review and approval.

Skills

Communication

Detail-oriented

Team player

Customer service

Education

Bachelor’s degree preferred

Tools

Yardi

OneSite

Entrata

Microsoft Excel

CRM systems

Job description

Greystar Worldwide, LLC is seeking an Assistant Community Manager/Leasing Manager in San Marcos, CA to support the property management team in financial operations and resident services.

The role requires 1–2 years of assistant property management experience, knowledge of Microsoft Office, and familiarity with Yardi/CRM systems. The position involves leasing support, owner communications, and on-site supervision as needed.