Assistant Community Manager

Shelby American, Inc.; Santa Clarita (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an energetic Associate Community Manager to join its vibrant team in Santa Clarita. This role offers a unique opportunity to assist Community Managers with various administrative responsibilities while delivering exceptional customer service to homeowners and Board Members. The ideal candidate will possess strong communication and organizational skills, along with a passion for fostering positive relationships. Join a growing firm that values innovation and a people-centric culture, where your contributions will help shape the future of community management. If you're ready to embrace change and make a difference, this opportunity is for you.

Qualifications

• 1-2 years of experience in an administrative role is preferred.
• Exceptional writing and communication skills are essential.

Responsibilities

• Provide extraordinary customer service to homeowners and Board Members.
• Assist Community Manager with administrative tasks and board packet assembly.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Data Entry Skills

Education

4 Year College Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as an Associate Community Manager, Inland Empire, CA.

Who We Are
Property Management Professionals LLC. (PMP) is an industry leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah and Texas. PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members a unique opportunity to develop and grow their careers. Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

Who We’re Looking For
PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description: The Associate Community Manager will assist the Community Managers with multiple administrative responsibilities and duties.

Responsibilities

1. Provide extraordinary customer service to homeowners, Board Members, and vendors.
2. Directly assist the Community Manager with community related tasks.
3. Board packet assembly, including copying, binding, labeling envelopes and mailing when applicable.
4. Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
5. Communicate and coordinate with third party vendors.
6. Create monthly newsletters.
7. Assist with architectural application process.
8. Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
9. Additional duties as assigned.

Requirements

1. 4 Year College Degree preferred but not required
2. 1-2 Years of experience in an administrative role
3. Extraordinary customer service skills
4. Exceptional writing and communication skills
5. Proficient in Microsoft Word, Excel, and PowerPoint
6. Proficient in reviewing and understanding budgets and financial statements
7. Strong organizational skills
8. An honest, responsible, optimistic, and enjoyable demeanor

Knowledge, Skills and Abilities

1. Excellent computer abilities to navigate our care systems, as well as the Microsoft office
2. Strong problem-solving skills
3. Basic data-entry and typing skills
4. Basic mathematical abilities
5. Regular, predictable attendance
6. Ability to effectively communicate in a respectful and positive manner

PMP Professionals LLC. is an equal opportunity employer and makes employment decisions based on merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws.

PMP Professionals LLC will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.