Assistant Community Manager

Balaciano Group; Los Angeles (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in real estate is seeking an Assistant Community Manager to enhance resident relations and support community management. This role offers a unique opportunity to work in a dynamic environment focused on creating vibrant living spaces. You will be the key point of contact for residents, ensuring their needs are met while contributing to the overall community objectives. With a commitment to excellence and a positive company culture, this position is perfect for those looking to make a meaningful impact in property management.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Professional Development

Qualifications

• Previous property management experience required.
• Proficiency in MS Office and Yardi/CRM preferred.

Responsibilities

• Cultivate a welcoming atmosphere and address resident issues promptly.
• Assist with move-ins/outs, lease documentation, and rent collection.

Skills

Customer Service

Communication Skills

Organizational Skills

Education

Property Management Experience

Tools

Microsoft Office

Yardi/CRM

Job description

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Balaciano Group is a vertically integrated real estate group based in Los Angeles that develops, builds, owns, and operates exquisite, community-centric apartment residences that transform lifestyles. Through our timeless design, bespoke amenity collection, tech-forward approach, and creativity, we lead and uplift the neighborhoods we work in.

We're thrilled to announce that Balaciano Group was ranked 6th among the Best Places to Work in Los Angeles for 2024.

This is an exciting opportunity to join a team that is dynamic, driven by excellence, and integrity.

Empowered by a vision to create a new way of living, The Q embodies a profound commitment to fostering a sense of community and connection. This dedication is mirrored in the interactive features of our community mobile app and the thoughtful, connective design of our amenity spaces.

Summary and Objectives:

As Assistant Community Manager II, your primary responsibility is to foster positive relationships with residents. You will serve as a liaison for residents, addressing concerns, providing exceptional service, and enhancing the overall living experience.

The Assistant Community Manager II supports the Community Manager & Assistant Community Manager I in overseeing The Q Community. In the absence of the Community Manager, Assistant Managers assume full responsibility for community objectives.

Responsibilities include:

• Resident Relations: Cultivate a welcoming atmosphere, serve as a point of contact, conduct outreach, address issues promptly, and provide exceptional customer service.
• Community Management: Assist with move-ins/outs, lease documentation, rent collection, maintenance requests, enforce policies, conduct inspections, assist with budgeting, and ensure compliance.
• Administrative Tasks: Use technology like Microsoft Office and Yardi/CRM, manage inventory, stay updated on industry trends, and participate in emergency rotations.
• Additional Tasks: Assist leasing team with apartment showings and fulfill other assigned tasks.

Qualifications:

• Previous property management experience required.
• Proficiency in MS Office and Yardi/CRM preferred.
• Strong communication, customer service, and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Physical ability to stand, sit, walk, lift up to 20 pounds.

Benefits include: Medical, dental, vision, life insurance, paid time off, professional development, and a positive company culture.

Job Type: Full-time

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management, Administrative, Customer Service