Assistant Community Manager

California Association of Community Managers; Palo Alto (CA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Promote-from-within culture

Professional development and training

Exposure to multiple communities

Performance-based bonuses

Job summary

The California Association of Community Managers is seeking an Assistant Community Manager to support day-to-day operations across residential communities in Palo Alto, CA. This full-time, onsite role offers a competitive hourly pay range and opportunities for bonuses based on performance.

The ideal candidate has 1–2 years in property management, experience with market-rate housing, and a customer-focused approach.

Qualifications

• 1–2 years of Assistant Community Manager, Property Management, or related residential property management experience.
• Experience supporting market-rate residential communities.
• Familiarity with single-family and/or multi-family housing environments.
• Strong customer service, communication, and organizational skills.
• Ability to thrive in a fast-paced, performance-driven environment.
• Reliable transportation for travel between local properties.

Responsibilities

• Support daily operations across single-family and multi-family residential communities.
• Assist with resident relations, service requests, and issue resolution.
• Partner with maintenance and leasing teams to ensure exceptional resident experiences.
• Help manage occupancy goals, community appearance, and operational performance.
• Support rent collection, documentation, reporting, and administrative functions.
• Conduct property walks and assist with vendor coordination.
• Travel between communities within Palo Alto as needed.
• Track and achieve KPI-driven performance goals.

Skills

Customer service

Communication

Organizational skills

Travel between properties

Job description

Assistant Community Manager

Location: Palo Alto, CA

Pay: $30–$34/hour with potential bonus

Schedule: Full-Time | Fully Onsite

Are you looking to grow your career in property management with a company that believes in promoting from within? We are seeking an Assistant Community Manager to support the day-to-day operations of residential communities throughout Palo Alto. This is an excellent opportunity for someone with community or property management experience who is motivated by performance, professional development, and career advancement.

What You'll Do

• Support daily operations across single-family and multi-family residential communities
• Assist with resident relations, service requests, and issue resolution
• Partner with maintenance and leasing teams to ensure exceptional resident experiences
• Help manage occupancy goals, community appearance, and operational performance
• Support rent collection, documentation, reporting, and administrative functions
• Conduct property walks and assist with vendor coordination
• Travel between communities within Palo Alto as needed
• Track and achieve KPI-driven performance goals

What We're Looking For

• 1–2 years of Assistant Community Manager, Property Management, or related residential property management experience
• Experience supporting market-rate residential communities
• Familiarity with single-family and/or multi-family housing environments
• Strong customer service, communication, and organizational skills
• Ability to thrive in a fast-paced, performance-driven environment
• Reliable transportation for travel between local properties

Why Join?

• Strong promote-from-within culture with clear growth opportunities
• Ongoing training and professional development programs
• Exposure to a variety of residential communities
• Performance-driven environment with opportunities to grow your career
• Potential performance-based bonuses paid in June and December

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance