Assistant Community Manager

Associa; Ocean City (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Association Services, Inc., an Associa company, is seeking an Assistant Community Manager for its Ocean City, MD office. The role focuses on front desk administration, visitor reception, mail handling, and coordinating key documents for a resident community.

You will support the Architectural Review process, manage communications with the HOA Boards and committees, and handle daily office tasks to ensure smooth operations at the Ocean City location.

Qualifications

• 1+ years of experience as a front desk admin, office admin, or office assistant providing clerical support.
• Team collaboration
• Ability to prioritize tasks and manage time-sensitive deadlines
• Proficient in MS Office (Word, Excel, Outlook)
• Proactive and detail-oriented

Responsibilities

• Manage the front desk and greet visitors.
• Answer and direct calls, receive mail and deliveries.
• Manage letters, mailers, and emails, and coordinate key storage and sign-in/out logs.
• Post and update documentation and homeowner information online.
• Coordinate Architectural Review applications and liaise with Boards/Committees.
• Process work orders and support general office operations.

Tools

Microsoft Office Suite

Job description

Community Association Services, Inc., an Associa company, is hiring an Assistant Community Manager for its office location in Ocean City, MD.

Daily responsibilities:

• Manage the front desk.
• Meet and greet visitors.
• Answer and direct calls.
• Receive, sort, and distribute mail, packages, and deliveries.
• Manage all letters, mailers, certified letters, and email.
• Manage key storage, key lock codes, FOBs, and key sign-in and sign out log.
• Monitor office supplies and order when needed.
• Enter and post documentation and update websites with community and homeowner information.
• Manage the Architectural Review process, review and process applications, and following with Boards and Committee members.
• Process work orders.
• Other duties as requested.

Requirements

• 1+ years of experience as a front desk admin, office admin, or office assistant providing clerical support.
• Team collaborator.
• Ability to prioritize tasks and manage time sensitive deadlines.
• Well versed in MS Office Suite (Word, Excel, and Outlook).
• Proactive and takes initiative with attention to detail.

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Company Description

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .

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