Assistant Community Manager

GY Properties; Glen Burnie (MD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company匹配

Job summary

GY Properties, Glen Burnie, MD, seeks an Assistant Community Manager to oversee residential properties and maximize asset value through strong tenant relations and efficient operations.

The role emphasizes occupancy management, maintenance coordination, and adherence to housing regulations, with a focus on organized administration and effective communication with tenants and vendors.

Qualifications

• In-depth knowledge of property management regulations and practices.
• Proficient with MS Office and standard databases/software.
• Strong customer focus and willingness to optimize revenue.

Responsibilities

• Assist in managing occupancy and maintenance across properties.
• Communicate with tenants about property-related issues.
• Coordinate with tenants and vendors for maintenance and services.
• Show properties to prospective tenants and process applications.
• Collect rents, maintain payments records, and prepare budgets/reports.
• Coordinate with the management team to prepare advertising materials.
• Investigate complaints and ensure compliance with housing laws.

Skills

Property management knowledge

MS Office proficiency

Customer focus

Interpersonal communication

Time management

Tools

MS Office

Job description

Position Summary

POSITION SUMMARY The Assistant Community Manager is responsible for the management/oversight of assigned residential community(-ies). The goal is to maximize asset value, customer satisfaction and revenue. Previous experience in property management is a must.

Primary Responsibilities

• Assists in managing all aspects of a building's occupancy and maintenance.
• Communicates with tenants regarding property-related issues.
• Coordinates with tenants and third parties to address maintenance and facility needs.
• Collaborates with property management team to produce advertising materials.
• Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
• Processes applications and conducts credit checks.
• Collects monthly fees and maintains records of payments and rental activity.
• Prepares budgets and financial reports.
• Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
• Investigates and helps to resolve complaints, disturbances and violations.
• Complies with anti-discrimination laws with regard to housing, renting and advertising.
• Contributes to team efforts by accomplishing related tasks as needed.

Skills

• In depth knowledge of all rules and regulations surrounding property management.
• Competency in MS Office and relevant databases and software.
• Customer focus and bottom line orientation.
• Interpersonal savvy with strong communication and presentation skills.
• Well organized with excellent time management skill.

Requirements

• Adherence to the company's mission and values in all aspects of the job.
• Excellent communication and interpersonal skills.
• Detail oriented and highly organized.
• Strong customer service skills.
• Organization and the ability to multitask efficiently.
• Excellent critical thinking and problem-solving skills.
• Solid understanding of anti-discrimination housing laws.
• Responsive and open to feedback and growth.
• Problem-solving to find effective solutions for a variety of potential issues.
• Must be able to successfully pass a pre-employment background screening (and effective June 1, 2026 a pre-employment drug screening).

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mobility to work in a standard office setting and use standard office equipment, including a computer. Sitting or standing for long periods of time and frequent viewing of computer screen and other resources. Hearing and speaking to exchange information in person, on the telephone, and on video teleconferencing. Seeing to read, prepare, and proofread documents, perform assigned duties such as visual inspections of property assets. Moderate to prolonged periods of walking, climbing stairs, ramps, or ladders, bending, crouching, kneeling, crawling in performance of assigned duties such as during property inspections. Lifting, carrying, pushing, and pulling materials and objects up to 25 pounds.

Salary and Benefits

Salary: The compensation including commission and bonuses for this position ranges from $45,000 - 55,000/year commensurate with qualifications and experience. This full-time position is considered exempt from overtime pay under the federal and state wage and hour laws.

• medical, dental and vision insurance
• 401(k) retirement plan with company matching
• generous vacation and paid time off
• an employee referral program
• complementary employee parking
• opportunities for continuing education and training

GY Properties currently requires the COVID-19 vaccination for all employees, other than those with religious or medical exemptions.

This is a full-time in-office position.