Assistant Community Manager

Page Mechanical Group, Inc.; Durham (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to support on-site operations at a vibrant residential community. In this dynamic role, you will assist in managing property operations, ensuring exceptional customer service, and leading a dedicated team. Your responsibilities will include bookkeeping, managing leasing goals, and planning engaging resident events. This innovative firm offers a competitive salary along with a comprehensive benefits package, including medical, dental, and vision coverage, as well as performance-based bonuses. Join a growing company that values your contributions and provides tremendous career growth opportunities.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Vacation

Sick Leave

Rental Discounts

Performance-Based Bonuses

Qualifications

• Minimum of 2 years' property management experience required.
• College degree preferred for this role.

Responsibilities

• Support Community Manager in on-site operations and customer service.
• Manage leasing and renewal goals while leading the on-site team.
• Plan resident events and ensure property maintenance standards.

Skills

Customer Service

Team Management

Social Media Management

Bookkeeping

Education

College Degree

Property Management Experience

Tools

RealPage

Onesite

Job description

Jefferson Apartment Group is a full-service real estate firm specializing in multifamily and mixed-use real estate investments through our acquisition, development, construction and property management services. We are seeking an Assistant Community Manager to join our team at J 501 Estates, a 270 unit community featuring 1-, 2-, and 3-bedroom apartments, as well as 2- and 3-bedroom townhomes and cottages. www.501estates.com

The Assistant Community Manager’s role will be to support the Community Manager in all phases of on-site operations, while assuming the responsibility of bookkeeping, renewal management and customer service.

ESSENTIAL FUNCTIONS:

1. Ensure collection procedures are followed, and property bad debt is maintained below budgeted guidelines.
2. Lead and manage on site team while staying focused on leasing and renewal goals.
3. Provide superior, timely and right the first-time customer service.
4. Actively manage social media postings to the property’s blog, Twitter and Facebook.
5. Proactively manage all concerns escalated to management.
6. Develop and implement new strategies and programs maximizing long-term residency.
7. Plan and host resident events within budgeted guidelines.
8. Perform regular inspections and ensure property maintenance standards are met.
9. Adhere to and implement company policies.

EDUCATION AND EXPERIENCE:

1. Minimum of 2 years' property management experience required.
2. College degree preferred.
3. RealPage/Onesite experience preferred.

PHYSICAL DEMANDS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, employee is required to walk frequently; sit frequently; use hands to handle, or feel objects, tools, or controls frequently; reach with hands and arms; talk and hear and communicate with speech clarity continually; climb, balance, and stoop, kneel, and bend occasionally. Employee must lift and/or move 15 pounds occasionally.

Work environment: Setting typical of a business office. This is an in-office position.

We offer a competitive salary and excellent individual and team performance-based bonus potential. In addition, a comprehensive benefits package is offered to all full-time employees with medical, dental, and vision coverage, paid vacation and sick leave and rental discounts. Join a growing company with tremendous career growth opportunities. EEO MFDV.