Assistant Community Manager

Asset Living; Columbus (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic workplace recognized as one of the nation's Best and Brightest Places to Work! As an Assistant Community Manager, you will play a vital role in supporting the Community Manager by overseeing daily operations, managing financial functions, and ensuring resident satisfaction. This position offers an exciting opportunity to work in a fast-growing company that values collaboration and continuous improvement. With a comprehensive benefits package and a focus on empowering leadership, you will thrive in an environment that encourages innovation and growth. If you are passionate about community management and have the skills to drive results, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Paid Time Off

Bonuses

Qualifications

• Strong financial management skills required for accurate rent collections.
• Experience in staff management and training is essential.

Responsibilities

• Support the Community Manager in overseeing daily operations.
• Manage rent collections and maintain resident satisfaction.
• Ensure compliance with policies and regulations.

Skills

Financial Management

Customer Service

Staff Management

Knowledge of Fair Housing Laws

Basic Computer Skills

Education

High School Diploma

Bachelor's Degree

2 years industry experience

Tools

Onsite Software

Job description

Join to apply for the Assistant Community Manager role at Asset Living.

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our growth from a small property management firm to a trusted real estate ally spans multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

We are a fast-growing company composed of talented individuals from diverse backgrounds, driving innovation and results. We believe in 'Together We Lead, Together We Succeed,' empowering leadership, collaboration, and continuous improvement. Our culture values every voice, idea, and opportunity for growth, making Asset Living a dynamic workplace recognized as one of the nation's Best and Brightest Places to Work, and ranked in the NMHC top 50 professionals.

Role Overview

The Assistant Community Manager supports the Community Manager in overseeing daily operations and financial functions of the housing community. Key responsibilities include managing rent collections, overseeing property operations, supervising staff, ensuring compliance with policies and regulations, and maintaining resident satisfaction.

Essential Duties & Responsibilities

Financial Management

• Post all payments and income accurately and timely.
• Process and reconcile receivables daily.
• Follow up on bad debts, prepare late notices, contact residents/guarantors, and file evictions.
• Assist in meeting budgeted revenues and expenses.
• Post charges, bill utilities, and perform end-of-month reporting.
• Maintain organized records and audit resident files.
• Manage move-out charges, security deposits, and refunds.

Personnel Management

• Attend onsite daily.
• Hire, train, coach, and develop staff using consistent techniques.
• Ensure staff compliance with policies and procedures.
• Implement leasing strategies, promote resident retention, and handle resident concerns.
• Show, lease, and facilitate resident move-ins.

Administrative Management

• Provide excellent customer service and monitor maintenance responsiveness.
• Maintain property appearance and ensure timely repairs.
• Assist in supervising operational functions and resource management.

Qualifications

• High School Diploma or Equivalent; Bachelor's preferred, or 2 years industry experience.
• Proficient in onsite software and basic computer skills.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly stand, sit, communicate, and perform physical tasks including lifting up to 25 lbs.
• Work may involve outdoor environments, hazardous chemicals, and variable temperatures.

Compensation is based on skills, experience, and certifications, with a comprehensive benefits package including medical, dental, vision, life, 401K, bonuses, and paid time off.

Salary Range: $22 - $26 per hour.

This description is not exhaustive and may be modified as needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales