Assistant Community Manager

NorthPoint Development; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

NorthPoint Development is seeking an Assistant Community Manager to join their team in West Chester, OH. This role involves assisting with leasing, managing resident satisfaction, and overseeing community operations. The company offers competitive salaries and extensive benefits, fostering a collaborative environment.

Benefits

Comprehensive medical, dental, and vision plans

401k with 100% match up to 6%

Scholarships and paid professional development

Robust Reimbursement Programs

$2000 annual HRA and HSA contribution

Team Lunch Allowance

Parental Paid Leave

Living Generously program with charitable contribution match

Qualifications

• High School diploma, GED, or related experience.
• Valid Driver’s License required.
• Experience in customer service is essential.

Responsibilities

• Assist in leasing, touring, and move-in processes.
• Oversee daily rent collections and accounts receivable.
• Resolve resident issues to ensure satisfaction.

Skills

Customer Service

Leadership

Communication

Problem Solving

Organization

Education

High School diploma or GED

Tools

Microsoft Office

Entrata/Yardi

Job description

Curious about a career with NorthPoint?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add an Assistant Community Manager to join our team in West Chester, OH! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First

At NorthPoint Development, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

• A selection of comprehensive medical, dental, and vision plans
• 401k with 100% match up to 6%, immediately vested upon enrollment
• Scholarships and paid professional development
• Robust Reimbursement Programs: Childcare, School Lunch, Tuition, Gym Membership, Cellphone
• $2000 annual HRA and HSA contribution
• Team Lunch Allowance
• Parental Paid Leave
• Living Generously program with 100% charitable contribution match

What You’ll Do

• Assist in leasing, touring, move-in processes, and occupancy of the community
• Oversee daily rent collections and accounts receivable
• Resolve resident issues to ensure resident satisfaction
• Assist in monitoring community income to exceed budgetary goals
• Ensure the community and staff follow Fair Housing regulations and other laws governing multi-family operations
• Assist Community Manager with customer billing, invoicing, and overall community performance
• Review and process accounts payable (invoicing)
• Responsible for weekly and monthly owner reporting
• Oversee leasing, touring, move-in processes, and maintain occupancy
• Walk buildings, vacant units, and property regularly
• Create and oversee staff schedules and renewal processes
• Participate in local chamber, AAKC, or other activities representing NorthPoint
• Contribute to charitable activities to “Live Generously”
• Perform any other additional tasks as required

Who You Are

• High School diploma, GED, or related experience and/or training
• Valid Driver’s License
• Experience in excellent customer service
• Entrata/Yardi experience is a plus, but not required
• NAA/Blue Moon lease agreement knowledge is a plus, but not required
• Mathematical skills to perform daily duties
• Proficient in Microsoft Office, Internet Explorer, Windows, and Google applications
• Excellent leadership and team-building skills
• Proficient communication skills, both verbal and written
• Ability to multi-task and organize effectively
• Positive attitude, teamwork skills, and self-motivation
• Energetic, resourceful, and hands-on with a strong service orientation
• Logical and creative problem-solving abilities
• Confident when interacting with team members and outside parties
• Ability to work collaboratively and independently
• Physical ability to carry/transport items up to 25 pounds
• Ability to walk and stand for extended periods
• Capable of moving, bending, squatting, and performing daily responsibilities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.