Community Manager

BG Staffing, Inc.; Ankeny (IA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid holidays

Job summary

BG Staffing, Inc. is seeking a Community Manager to oversee the daily operations of a manufactured home community. You will lead the on-site team, manage financial performance, drive occupancy, and create a community residents are proud to call home.

You will coordinate maintenance, vendor services, and resident relations while ensuring compliance with housing laws and standards. On-site leadership with growth opportunities is available.

Qualifications

• High school diploma or GED required.
• Valid driver’s license with a clean record.
• Ability to meet background screening requirements.
• Ability to work on-site and walk the community daily.

Responsibilities

• Manage daily community operations, resident relations, and customer service.
• Oversee budgets, expense control, and NOI.
• Manage rent collection, delinquency, billing, and notices.
• Drive leasing, occupancy, renewals, and resident retention.
• Hire, train, coach, and support the on-site team.
• Coordinate maintenance, landscaping, renovations, and vendor services.
• Ensure curb appeal, safety standards, and capital projects.
• Address resident concerns and adhere to Fair Housing laws.
• Handle eviction-related responsibilities with professionalism.

Skills

Team leadership

Budget management

Customer service

Problem solving

Organizational skills

Sales experience

Education

High school diploma or GED

Job description

We are hiring a Community Manager to oversee the daily operations of a manufactured home community. You will lead the on-site team, manage financial performance, drive occupancy, and create a community residents are proud to call home.

If your background is in property management, retail management, hospitality, sales, operations, or small business ownership, we would love to connect. Property management experience is welcome but not required!

What You’ll Do

• Manage daily community operations, resident relations, and customer service.
• Oversee budgets, expense control, and net operating income (NOI).
• Manage rent collection, delinquency, billing, and required notices.
• Drive leasing, occupancy, lease renewals, and resident retention.
• Review incoming resident applications, including those associated with resident-owned home sales.
• Hire, train, coach, and support a small on-site team.
• Coordinate maintenance, landscaping, home renovations, and vendor services.
• Oversee curb appeal, community inspections, safety standards, and capital projects.
• Address resident concerns professionally and follow Fair Housing requirements and applicable laws.
• Handle challenging conversations and eviction-related responsibilities with professionalism and care.

What We’re Looking For

• Experience leading a team, managing a business or operation, or overseeing a budget.
• Strong communication, customer service, problem-solving, and organizational skills.
• Sales or customer-facing experience with measurable results.
• Comfort working with maintenance teams, contractors, and vendors.
• Accountability, sound judgment, and a hands-on leadership approach.
• Ability to respond to community needs that may arise outside regular business hours.

Requirements

• High school diploma or GED; no college degree required.
• Valid driver’s license with a clean driving record.
• Ability to meet background screening requirements.
• Ability to walk the community daily and occasionally lift materials and supplies.
• Availability to work on-site in [City, State].
• Base salary of [Insert salary range].
• Paid time off and paid holidays.
• 401(k) with a 6% company match.
• Opportunities to advance into regional and company leadership roles.
• Decision-making authority and field support.