Assistant Community Director

Concordrents; Florida; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a distinguished leader in property management and advance your career while contributing to community success. This role focuses on leasing, marketing, and administrative objectives, requiring strong customer service and communication skills. With a commitment to maintaining community value and integrity, you'll work in a supportive environment that values teamwork and adaptability. Enjoy industry-leading wages and rental discounts, alongside a robust 401-K program that invests in your future. If you're passionate about enhancing resident experiences and achieving occupancy goals, this opportunity is perfect for you.

Benefits

Rental discounts

401-K program with company match

Qualifications

• Minimum two years' property management experience, including leasing and resident services.
• Knowledge of LIHTC requirements and Section 8 subsidies.

Responsibilities

• Manage leasing and marketing efforts, including reporting.
• Respond to resident inquiries, investigate issues, and ensure satisfaction.

Skills

Customer Service

Communication Skills

Problem Resolution

Organizational Skills

Independent Work

Education

Two years of college or industry certification

Tools

Yardi Voyager

Job description

Job Details

Job Location: WaterVue at Longwood - Longwood, FL

Position Type: Full Time

Salary Range: $22.00 - $23.00 Hourly

Job Category: Property Management

Description

ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.

Join ConcordRENTS to advance your career while working for a company with over a 30-year history investing in maintaining our community and our team members. We offer industry-leading starting wages and rental discounts ranging from 20% to 50% at participating communities for select team members.

Our team members' commitment is supported by ConcordRENTS' belief that everyone has a right to earn a living wage and prepare for a secure retirement. We invest in our team through a rich 401-K program with a company match of up to $5,250 annually, including a 150% match on the first 3% invested.

Many industry-experienced candidates cite lack of investment in previous roles as a reason for career change. Our management approach emphasizes maintaining community value and integrity, providing excellent customer service, and building resident relationships to ensure satisfaction and retention.

We recognize that teamwork and community spirit are vital to our growth. Our legacy is driven by our ability to adapt to market needs and stay competitive, making ConcordRENTS a meaningful place to work.

This position is suitable if you aim to contribute to community success through leasing, marketing, and administrative objectives. This involves building rapport with residents, achieving occupancy and retention goals, and maintaining communication across community support systems.

Candidates should have experience with rent collection, report analysis, and addressing customer service needs through clear communication. Ability to work independently with urgency, be solutions-oriented, and proficient with industry technology is essential. Organizational skills to prioritize daily tasks are also required.

Pay is commensurate with experience.

ESSENTIAL FUNCTIONS:

• Manage leasing and marketing efforts, including reporting.
• Conduct move-in orientations and lease renewals.
• Generate and review reports on rent payments, delinquencies, lease statuses, and operational issues.
• Process rent payments, address damages, and enforce policies.
• Propose rent or deposit increases based on market conditions.
• Collaborate with teams to increase voucher holder participation.
• Create purchase orders and verify receipt of goods.
• Respond to resident inquiries, investigate issues, and ensure satisfaction.
• Inspect vacated units for compliance and damages.
• Assist with resident activities and events.
• Represent the organization professionally and ensure resident concerns are addressed promptly.
• Complete administrative and accounting tasks, including document uploads.

Qualifications

Knowledge and Experience

• Knowledge of LIHTC requirements and Section 8 subsidies.
• Proficiency with property management software (Yardi Voyager) and basic accounting.
• Education equivalent to two years of college or industry certification.
• Strong customer service and communication skills.
• Minimum two years' property management experience, including leasing and resident services.
• Experience with Concord Management is preferred.
• Proven problem resolution skills.
• Excellent customer service track record.
• Ability to communicate effectively in English.