Assistant Coach: Retail Team Leader & Training

Rally House; Glassboro (NJ); On-site; USD 29,000 - 41,000; Full time

Job summary

Rally House in Glassboro, NJ is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and guest experiences. This role takes ownership of day-to-day outcomes, supports training and coaching efforts, and helps maintain a steady, organized, and guest-focused environment.

You will adapt quickly to changing priorities and support the Head Coach in driving overall store results, with a focus on coaching teams and delivering exceptional customer service.

Qualifications

• 3+ years of experience in retail.
• 1+ year in a supervisory or team lead role.
• Availability to work 40 hours per week with open availability including day, night, weekends, holidays, and events.

Responsibilities

• Partner with the Head Coach to attract, hire, and onboard talent.
• Lead ongoing training and development plans for team members.
• Coach performance, document feedback, and support corrective actions.
• Build engagement through recognition, communication, and follow-up.
• Own execution of operational standards and routines; ensure safety, cash handling and policy compliance.

Skills

Leadership

Coaching

Customer service

Operations

Communication

Problem solving

Team development

Education

Associates or Bachelor’s degree preferred

Job description

Rally House in Glassboro, NJ is seeking an Assistant Coach who acts as the Assistant Store Manager, supporting store performance and guest experiences. This role takes ownership of day-to-day outcomes, supports training and coaching efforts, and helps maintain a steady, organized, and guest-focused environment.

You will adapt quickly to changing priorities and support the Head Coach in driving overall store results, with a focus on coaching teams and delivering exceptional customer service.