Assistant Club Manager — Leadership, Growth & Team Impact

HM FITNESS LLC; Hammond (IN); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Paid personal time off

Medical, dental, and vision insurance

401(k) with employer match

Free Black Card membership

Upbeat, team‑oriented work environment

Consistent schedule with set hours

Training and opportunities for career growth

Extra earning potential through bonuses and incentives

Job summary

HM FITNESS LLC is seeking an enthusiastic Assistant Manager to join our team at PlanetFitness in Hammond, IN. Your role will involve supporting daily operations, developing team members, and ensuring exceptional service for all members. This position is crucial for maintaining a welcoming and professional environment.

Ideal candidates should have strong leadership skills, at least one year of customer service experience, and a positive attitude. The role offers a structured schedule and various benefits, including health insurance and a retirement plan.

Qualifications

• Positive, upbeat attitude with strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Dependable, honest, and professional demeanor.
• Basic computer proficiency.
• CPR/AED certified (or must be willing to become certified).
• Must be 18 years or older.
• Minimum 1 year of customer service experience (fitness experience a plus).

Responsibilities

• Support the General Manager in day‑to‑day operations and club oversight.
• Help train, coach, and develop a high‑performing team.
• Assist with scheduling and supervision.
• Identify and resolve member and team member issues, escalating when needed.
• Track performance metrics and ensure team accountability.
• Lead by example, actively participating in daily team member responsibilities.
• Maintain a friendly and professional atmosphere for members and guests.
• Ensure the club remains clean, organized, and fully operational.

Skills

Leadership skills

Communication skills

Customer service skills

Problem-solving abilities

Job description

HM FITNESS LLC is seeking an enthusiastic Assistant Manager to join our team at PlanetFitness in Hammond, IN. Your role will involve supporting daily operations, developing team members, and ensuring exceptional service for all members. This position is crucial for maintaining a welcoming and professional environment.

Ideal candidates should have strong leadership skills, at least one year of customer service experience, and a positive attitude. The role offers a structured schedule and various benefits, including health insurance and a retirement plan.