Assistant Club Manager - Lead Team & Member Experience

Planet Fitness-United Fitness Partners; Springfield (MO); In loco; USD 42.000 - 52.000; Tempo pieno

Descrizione del lavoro

Planet Fitness-United Fitness Partners in Springfield, MO is hiring an Assistant Club Manager to support club operations, elevate member experience, and help drive financial stability. This role reports to the Club Manager and offers opportunities to grow into a broader leadership position within a dynamic, judgement-free environment.

You will assist with interviewing, lead by example in delivering +1% service, monitor daily metrics, ensure cleanliness and safety, and coach teammates toward high

Competenze

• Must be at least 18 years old.
• High School Diploma or GED required.
• Excellent customer service with strong member focus.
• Experience leading teams in retail or fitness settings.
• Self-motivated, enthusiastic, and able to work without direct supervision.
• Well organized with attention to detail.

Mansioni

• Assist in overseeing club operations to ensure a high-energy Judgement Free Zone.
• Help guarantee an exceptional member experience and financial stability of the club.
• Support interviewing and recruitment of staff, including fitness trainers and member services.
• Drive club metrics in line with performance goals.
• Lead by example to deliver quality service and operational excellence.
• Monitor inventory and sales figures; adjust execution to improve performance.
• Uphold company standards and maintain a clean, friendly, and well-maintained club.
• Oversee audits and ensure the club areas are neat and in good condition.
• Support career growth for Front End staff through training and development.
• Perform other duties as assigned by the Club Manager.

Conoscenze

Customer service

Team leadership

Self-starter

Organized

Attention to detail

Formazione

High School Diploma/GED

Descrizione del lavoro

Planet Fitness-United Fitness Partners in Springfield, MO is hiring an Assistant Club Manager to support club operations, elevate member experience, and help drive financial stability. This role reports to the Club Manager and offers opportunities to grow into a broader leadership position within a dynamic, judgement-free environment.

You will assist with interviewing, lead by example in delivering +1% service, monitor daily metrics, ensure cleanliness and safety, and coach teammates toward high