Assistant Center Manager: Lead Ops & Customer Experience

U-Haul; Birmingham (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full medical coverage

Prescription plans

Dental and vision plans

Tuition Reimbursement Program

401(k) savings plan

Life insurance

Career stability

Opportunities for advancement

Paid holidays, vacation and sick days

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking an Assistant General Manager to take on more responsibility and help customers with high-quality service. You will run daily center operations in the General Manager’s absence and lead a team to deliver outstanding first impressions.

This role emphasizes hands-on learning through U-Haul University and ongoing training, with opportunities for advancement and a fast-paced work environment. You can start today and grow your career at U-Haul.

Qualifications

• Leadership experience in any form.
• Customer service experience.
• Ability to work a variety of shifts.
• Driver’s license and clean driving record.

Responsibilities

• Run daily operations of center in General Manager’s absence.
• Make moment-to-moment decisions to allocate time and resources to appropriate projects.
• Manage and assign team members to ensure customers receive an excellent first impression and high-quality care.
• Miscellaneous duties such as installing hitches, brake controllers, etc.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Leadership experience

Customer service experience

Ability to work a variety of shifts

Education

High school diploma or equivalent

Job description

U-Haul is seeking an Assistant General Manager to take on more responsibility and help customers with high-quality service. You will run daily center operations in the General Manager’s absence and lead a team to deliver outstanding first impressions.

This role emphasizes hands-on learning through U-Haul University and ongoing training, with opportunities for advancement and a fast-paced work environment. You can start today and grow your career at U-Haul.