Assistant Center Manager — Lead Beauty & Wellness Team

NORTH AMERICAN WAX COMPANY LLC; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Phoenix, AZ is seeking an Assistant Center Manager to oversee daily operations, lead a guest-focused team of service associates and licensed wax specialists, and drive guest satisfaction.

You will manage sales performance, memberships, scheduling, inventory, and compliance with health and safety standards, while coaching staff and resolving guest concerns to uphold brand excellence.

Qualifications

• Experience leading a retail or spa/salon team.
• Proven track record in achieving sales goals.
• Strong communication and guest service focus.
• Flexible to work evenings and weekends.
• Experience with health and safety standards is a plus.

Responsibilities

• Lead and manage Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals and memberships.
• Assist in scheduling, inventory, payroll, and daily ops.
• Ensure health, safety, and brand standards.
• Coach, train, and provide performance feedback.
• Resolve guest concerns professionally.
• Develop KPI understanding and financial acumen.

Skills

Retail management

Spa operations

Hospitality leadership

Team leadership

Sales experience

Communication

Organization

Problem solving

Customer service

Flexibility

Job description

European Wax Center in Phoenix, AZ is seeking an Assistant Center Manager to oversee daily operations, lead a guest-focused team of service associates and licensed wax specialists, and drive guest satisfaction.

You will manage sales performance, memberships, scheduling, inventory, and compliance with health and safety standards, while coaching staff and resolving guest concerns to uphold brand excellence.