Center Manager — Beauty & Guest Experience Leader

Anchor Point Management Group; Phoenix (AZ); Vor Ort; USD 48.000 - 61.000; Vollzeit

Benefits dieser Stelle

Paid time off

401(k) with match

Health benefits

Daily Pay

Discounts on waxing services

Career development

Zusammenfassung

Anchor Point Management Group is seeking a Center Manager for our European Wax Center location in Phoenix, AZ. You will oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales performance while ensuring guest satisfaction and brand standards.

The role requires leadership experience in retail/salon operations, a sales-driven attitude, and the ability to manage schedules, inventory, and payroll.

Qualifikationen

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Proven ability to lead and motivate a team.
• Established history of managing multiple direct reports.
• Strong communication, organizational, and problem-solving skills.
• Sales-driven with a focus on customer service excellence.
• Flexible availability, including evenings and weekends.
• Growth mindset is key.
• Knowledge of business operations and key performance indicators.
• Places the guest first and coaches associates to connect with guests.

Aufgaben

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPIs and speak to financial acumen

Kenntnisse

Team leadership

Sales management

Customer service

Operations management

Communication

POS systems

Payroll

Problem-solving

Ausbildung

Equivalent educational background

Tools

POS systems

Jobbeschreibung

Anchor Point Management Group is seeking a Center Manager for our European Wax Center location in Phoenix, AZ. You will oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales performance while ensuring guest satisfaction and brand standards.

The role requires leadership experience in retail/salon operations, a sales-driven attitude, and the ability to manage schedules, inventory, and payroll.