Beauty Center Manager: Lead Sales & Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Gurnee (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

401k with match

Health benefits

Vision & Dental

PTO and holidays

Discounts on waxing services

Job summary

European Wax Center in Gurnee, IL is seeking an Assistant Center Manager to oversee daily operations and lead a high-performing team. You will drive sales performance, enhance guest experiences, and manage operations with a focus on quality and compliance.

The role requires strong leadership, communication, and a passion for beauty and wellness. This is a full-time, on-site position with opportunities for growth and performance bonuses.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background preferred.
• Ability to lead and motivate a team.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Skills

Retail sales management

Spa/salon operations

Leadership

Sales-driven

Customer service

Communication

Problem solving

Flexible availability

Education

Equivalent educational background

Job description

European Wax Center in Gurnee, IL is seeking an Assistant Center Manager to oversee daily operations and lead a high-performing team. You will drive sales performance, enhance guest experiences, and manage operations with a focus on quality and compliance.

The role requires strong leadership, communication, and a passion for beauty and wellness. This is a full-time, on-site position with opportunities for growth and performance bonuses.