Assistant Center Manager: Beauty & Guest Experience

Anchor Point Management Group; Glenview (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while be"

Referral Bonus – Generous incentive to

Job summary

European Wax Center in Glenview, IL is seeking an Assistant Center Manager to help oversee daily operations. You will lead a team, drive sales, enhance guest satisfaction, and ensure operational excellence in a fast-paced beauty environment.

The ideal candidate will have leadership experience in retail or service industries, a strong sales background, and a metrics-driven mindset with a focus on customer service and team development.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem‑solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Team Leadership

Sales-driven

Customer Service

Operations

Communication

Job description

European Wax Center in Glenview, IL is seeking an Assistant Center Manager to help oversee daily operations. You will lead a team, drive sales, enhance guest satisfaction, and ensure operational excellence in a fast-paced beauty environment.

The ideal candidate will have leadership experience in retail or service industries, a strong sales background, and a metrics-driven mindset with a focus on customer service and team development.