Assistant Center Manager

NeighborHealth; Revere (MA); On-site; USD 61,000 - 92,000; Full time

Job summary

NeighborHealth’s PACE Center in Revere, MA seeks an Assistant Center Manager to support the IDT-driven care planning and regulatory compliance. You will assist with care plan creation, enrollment, and day-to-day operations under the Center Manager and Director of Administration and Operations.

This role emphasizes coordinating multidisciplinary teams, maintaining care planning schedules, and ensuring adherence to PACE policies.

Qualifications

• Supervisory and administrative experience preferred.
• Skilled facilitator with excellent communication and interpersonal skills.
• Experience in a managed care setting preferred.
• Prior experience in interdisciplinary team setting.

Responsibilities

• Oversees Care Planning process and biannual review schedules.
• Monitors regulatory compliance of Service Determination Requests.
• Ensures/oversees compliance with discipline assessments and Care Plan reviews.
• Coordinates IDT meetings and enrollment signings as needed.
• Maintains essential reports for care coordination and day-to-day operations.

Skills

Supervisory experience

Administrative experience

Facilitation

Communication skills

Interpersonal skills

Experience in managed care

Interdisciplinary team experience

Education

College degree in health-related field

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you’re a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Time Type

Full time

Department

PACE Center

All Locations

10 Garofalo Street - Revere PACE

Position Summary

Under the leadership of the Director of Administration and Operations and under the direct supervision of the PACE Center Manager, the Assistant Center Manager is a critical member of the Neighborhood PACE organization. The Assistant Center Manager provides coordination and planning support to all Interdisciplinary Team (IDT) members that represent the various PACE service areas and clinical disciplines. Will also provide enhanced planning and coordination to IDT care services. The Assistant Center Manager will be well versed in regulatory requirements related to PACE, the IDT, assessments, and care planning to ensure that the model of Team Based Care provided is applicable with policies and procedures. The Assistant Center Manager, in partnership with the PACE Center Manager, reviews and analyzes discipline specific assessment information to ensure compliance with PACE regulations. The Assistant Center Manager coordinates team meetings to facilitate participant planning and Care Plan creation. The Assistant Center Manager will assume responsibility for PACE facility management and oversight in the absence of the Center Manager and assist in day-to-day operations as assigned.

Assistant Center Manager tasks

• Oversees the Care Planning process including maintaining biannual review schedules.
• Oversees Service Determination Request process ensuring regulatory compliance
• Monitors compliance with discipline assessments
• Monitors compliance with Participant Care Plan reviews
• Assists members of the IDT with coordination family meetings
• Ensures/Oversees compliance with Care Plan goals/dates
• Assists with meeting facilitation upon Center Manager direction/request, including morning meeting and IDT Care Plan meetings
• Assists with Enrollment signings
• Runs, distributes, maintains reports determined essential to care coordination
• Assumes responsibility for PACE center management and oversight in the absence of the Center Manager
• Assists in the day-to-day operations as assigned.

Education

• College degree in a field such as Rehabilitative Therapy, Nursing, Social Work, Recreational Therapy, Health Care Administration, or related work experience is required.

Experience

• Supervisory and administrative experience is preferred.
• Skilled facilitator with excellent communication and interpersonal skills.
• Experience in a managed care setting preferred.
• Prior experience in interdisciplinary team setting.

Schedule: Monday through Friday 8am to 4:30pm (includes a 30 minute lunch break)

Salary range: $60,840 up to $91,520 based on experience.

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmativeaction employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.