Assistant Center Manager

NeighborHealth Corporation; Revere (MA); On-site; USD 61,000 - 92,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid holidays and vacation

Job summary

NeighborHealth Corporation is seeking an Assistant Center Manager for the PACE Center in Revere, MA. This full-time role reports to the Director of Administration and Operations and supports IDT care planning, regulatory compliance, and Center operations.

The candidate will coordinate multidisciplinary team activities, maintain care plans, oversee enrollment processes, and ensure adherence to PACE policies. A college degree in a health-related field and supervisory experience are required.

Qualifications

• Supervisory and administrative experience preferred.
• Excellent communication and interpersonal skills required.
• Experience in a managed care setting preferred.

Responsibilities

• Oversees Care Planning and maintains biannual review schedules.
• Monitors regulatory compliance and Service Determination processes.
• Coordinates IDT meetings and assists with enrollment/signings.
• Generates and distributes essential care coordination reports.
• Provides day-to-day operations support in absence of Center Manager.

Skills

Supervisory experience

Interpersonal communication

Regulatory compliance knowledge

Education

College degree in Health Care Administration or related field

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community! To learn more about working at NeighborHealth and our benefits, please visit our Careers Page.

Time Type: Full time | Department: PACE Center | All Locations: 10 Garofalo Street - Revere

Position Summary: Under the leadership of the Director of Administration and Operations and under the direct supervision of the PACE Center Manager, the Assistant Center Manager is a critical member of the Neighborhood PACE organization. The Assistant Center Manager provides coordination and planning support to all Interdisciplinary Team (IDT) members that represent the various PACE service areas and clinical disciplines. Will also provide enhanced planning and coordination to IDT care services. The Assistant Center Manager will be well versed in regulatory requirements related to PACE, the IDT, assessments, and care planning to ensure that the model of Team Based Care provided is applicable with policies and procedures. The Assistant Center Manager, in partnership with the PACE Center Manager, reviews and analyzes discipline specific assessment information to ensure compliance with PACE regulations. The Assistant Center Manager coordinates team meetings to facilitate participant planning and Care Plan creation. The Assistant Center Manager will assume responsibility for PACE facility management and oversight in the absence of the Center Manager and assist in day-to-day operations as assigned.

Assistant Center Manager tasks:

• Oversees the Care Planning process including maintaining biannual review schedules.
• Oversees Service Determination Request process ensuring regulatory compliance
• Monitors compliance with discipline assessments
• Monitors compliance with Participant Care Plan reviews
• Assists members of the IDT with coordination family meetings
• Ensures/Oversees compliance with Care Plan goals/dates
• Assists with meeting facilitation upon Center Manager direction/request, including morning meeting and IDT Care Plan meetings
• Assists with Enrollment signings
• Runs, distributes, maintains reports determined essential to care coordination
• Assumes responsibility for PACE center management and oversight in the absence of the Center Manager
• Assists in the day-to-day operations as assigned

Education

College degree in a field such as Rehabilitative Therapy, Nursing, Social Work, Recreational Therapy, Health Care Administration, or related work experience is required.

Experience

Supervisory and administrative experience is preferred. Skilled facilitator with excellent communication and interpersonal skills. Experience in a managed care setting preferred. Prior experience in interdisciplinary team setting.

Schedule

Monday through Friday 8am to 4:30pm (includes a 30 minute lunch break)

Salary range

$60,840 up to $91,520 based on experience.

EEO & Accommodation Statement

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e‑mail to [e-mail] or call 617-568-4480 to let us know the nature of your request.

E-Verify Program Participation Statement

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment - for both our employees and our patients - that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!

Benefits

Medical & Dental Coverage Life and Disability Insurance Privileges at Boston Medical Center for Providers 401(K) Retirement Plan Educational Assistance Flexible Spending & Transportation Accounts Paid Holidays, Vacations, Sick and Personal Time A Generous Staff Development Benefit Excellent Malpractice Coverage A Designated Medical Staff Office for Physician Support Free Parking And Much More…