Assistant Cafe Manager – Lead & Elevate Guest Experience

Ziggi’s Coffee, LLC; Littleton (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Ziggi’s Coffee, LLC in Littleton, Colorado, seeks an Assistant Manager who is a proactive, guest-focused leader dedicated to an exceptional store experience. You will work with the General Manager to uphold operational excellence, support staff development, and foster a growth-oriented culture centered on coffee and people.

You will lead by example, manage daily tasks, and coordinate onboarding, training, and ongoing coaching to keep service standards high and the team engaged.

Qualifications

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Responsibilities

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

Skills

Leadership experience

Store operations

Lead by example

Interpersonal skills

Reliability

Training and brand values

Job description

Ziggi’s Coffee, LLC in Littleton, Colorado, seeks an Assistant Manager who is a proactive, guest-focused leader dedicated to an exceptional store experience. You will work with the General Manager to uphold operational excellence, support staff development, and foster a growth-oriented culture centered on coffee and people.

You will lead by example, manage daily tasks, and coordinate onboarding, training, and ongoing coaching to keep service standards high and the team engaged.