Assistant Business Office Manager / Receptionist

Sevierville-Health-and-Rehabilitation-Center-2; Sevierville (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Early wage access (Tapcheck)

PTO and holidays

401(k) retirement plan

Health, dental, and vision insurance

Life and disability insurance

Employee referral program

Career growth opportunities

Employee appreciation events

Job summary

Sevierville Health and Rehabilitation Center in Sevierville, TN is seeking an Assistant Business Office Manager (ABOM) / Receptionist to support our business office with resident billing, accounts receivable, and customer service. Full-time, Monday to Friday, 7:30AM-4:00PM.

The ABOM will work closely with the Business Office Manager to ensure accurate billing, timely claims processing for Medicaid, Medicare, and private insurance, and daily office operations.

Qualifications

• Previous experience in healthcare business office.
• Knowledge of Medicaid, Medicare, and private insurance billing processes.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with resident billing, collections, and accounts receivable.
• Process Medicaid, Medicare, and insurance claims accurately and timely.
• Maintain resident trust accounts and ensure proper documentation.
• Provide back up support to the Business Office Manager.
• Assist with financial reporting and month end close procedures.
• Maintain confidentiality of all resident and financial information.

Skills

Healthcare billing

Accounts receivable

Customer service

Communication

Organizational skills

Teamwork

Tools

Billing software

Job description

Assistant Business Office Manager (ABOM) / Receptionist

Sevierville Health and Rehabilitation Center – Sevierville, TN

Full-Time M-F 7:30AM-4:00PM | Skilled Nursing / Long-Term Care

Sevierville Health and Rehabilitation Center is seeking a dedicated Assistant Business Office Manager / Receptionist to support our Business Office in delivering excellent financial and administrative services for our residents and their families in Sevierville, Tennessee. The ABOM will work closely with the Business Office Manager to ensure accurate billing, resident account management, and daily operations within the business office. This role plays an important part in maintaining financial accuracy, compliance, and compassionate customer service in a healthcare environment.

Job Requirements:

• Previous experience in healthcare business office, skilled nursing or long term care setting preferred
• Knowledge of Medicaid, Medicare, and private insurance billing processes
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team

Job Responsibilities:

• Assist with resident billing, collections, and accounts receivable
• Process Medicaid, Medicare, and insurance claims accurately and timely
• Maintain resident trust accounts and ensure proper documentation
• Provide back up support to the Business Office Manager
• Assist with financial reporting and month end close procedures
• Maintain confidentiality of all resident and financial information

Why Join Sevierville Health and Rehabilitation Center?

We believe in supporting the people who care for our residents every day. Our team environment is positive, respectful, and focused on quality care.

We offer:

• -Competitive Pay
• -Early wage access through Tapcheck
• -PTO and holiday pay
• -401(k) retirement plan
• -Health, dental, and vision insurance
• -Life and disability insurance
• -Employee referral program
• -Career growth opportunities
• -Employee appreciation events

Our Mission

At Sevierville Health and Rehabilitation Center, we are committed to providing care with dignity, kindness, individuality, and excellence.

Dignity – Every resident and employee is treated with respect

Kindness – We care for residents like family

Individuality – Every resident has a unique story

Excellence – We provide the highest level of care every day

Join a team where your work matters and your voice is heard.

Sevierville Health and Rehabilitation Center is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or veteran status.