Business Office Manager

Applingwood Post Acute; Cordova (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Accident Insurance

Hospitalization plans

Life and AD&D insurance

401(k) retirement savings

Paid time off: Vacation, Holidays, and

Sick Leave

Job summary

Applingwood Post Acute in Cordova, TN is seeking a Business Office Manager to oversee billing for LTC, Medicaid, and private payers. This role emphasizes accuracy, timelines, and compliant revenue cycle management.

You will work with PCC, Excel, and QuickBooks to ensure clean claims, effective denials management, and timely payments. Join a caring team dedicated to residents and families and advance your career in skilled nursing.

Qualifications

• A college degree in accounting or business is preferred.
• Prior BOM experience in a SNF is highly desirable.
• Experience with Medicaid and Medicare billing and collections.
• Proficiency with Point Click Care (PCC) billing system is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manage billing, follow-up, and appeals for various claims to ensure timely payment.
• Meet all billing deadlines and adhere to a calendar for other critical deadlines.
• Cultivate positive relationships with residents, families, and co-workers.
• Ensure collection of payments for all services rendered to patients.
• Proactively manage and prevent pending bills and aging collections.
• Execute, review, and process payments efficiently.
• Retrieve authorizations and process refunds as needed.
• Handle write-offs, collections, and postings of funds received for services.
• Process billing for LTC and Medi-Cal.
• Educate patients and families regarding insurance processes.
• Proficiency in PCC, Excel, and QuickBooks data entry and reporting.

Skills

PCC

Excel

QuickBooks

Education

College degree preferred (accounting / business)

Job description

Applingwood Post Acute is a senior care facility located in Cordova, Tennessee, that specializes in skilled nursing, rehabilitation, and long-term care services. It has 78 beds that offers both private and semi-private rooms and provides a range of amenities designed to ensure comfort and community for residents.

Why Join us

At Applingwood Post Acute , we are more than a healthcare facility - we are a family committed to delivering compassionate care and fostering a supportive environment for both our residents and team members. Our team takes pride in providing exceptional services and building meaningful relationships.

Whether you are a seasoned professional or looking to grow your career in healthcare, Applingwood offers the opportunity to make an impact in a dynamic and welcoming workplace. Join us in shaping the future of care - one resident, one family, one community at a time.

Position Overview

As a Business Office Manager, your primary responsibility will be to manage billing for various payer types, and private payers.

Responsibilities

• Manage billing, follow-up, and appeals for various claims to ensure timely payment.
• Demonstrate a results-focused and detail-oriented approach.
• Cultivate positive relationships with residents, families, and co-workers.
• Meet all billing deadlines and adhere to a calendar for other critical deadlines.
• Ensure collection of payments for all services rendered to patients.
• Proactively manage and prevent pending bills and aging collections.
• Execute, review, and process payments efficiently.
• Retrieve authorizations and process refunds as needed.
• Handle write-offs, collections, and postings of funds received for services.
• Process billing for Long-Term Care (LTC) and Medi-Cal.
• Educate patients and families regarding insurance processes.
• Proficiency in Point Click Care (PCC), Excel, and QuickBooks is required

Education & Qualifications

• A college degree, with an emphasis in accounting or a business-related field, is preferred.
• Ideally, candidates will have prior Business Office Manager (BOM) experience in a Skilled Nursing Facility (SNF), with a strong focus on collections and managing outstanding receivables.
• Must possess previous experience with Medicaid and Medicare billing and collections.
• The successful candidate will be qualified, compassionate, and committed to excellence.
• Experience with the Point Click Care (PCC) billing system is preferred.
• Excellent written and verbal communication skills are essential, along with strong problem-solving abilities.

What We Offer (Full-Time)

• Medical, Dental, and Vision coverage.
• Additional options like Accident Insurance and Hospitalization plans.
• Life and AD&D insurance included for full-time employees.
• 401(k) retirement savings.
• Paid time off: Vacation, Holidays, and Sick Leave.
• Paid orientation and training programs.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.