POSITION PURPOSE:
The Assistant Business Office Manager assists the Business Office Manager in maintaining complete and accurate records of financial transactions and performing various other business office duties.
ESSENTIAL FUNCTIONS OF POSITION:
- Assist in the management, oversight, and completion of the billing process in accordance with company policies, procedures, and standards.
- Assist in managing business office functions including records, accounting, billing, accounts payable, accounts receivable, inventory, and supply management.
- Assist in the accurate invoicing of all client services and in reimbursement processes from governmental payers, insurance companies, clients, or client representatives, ensuring compliance with company standards.
- Assist the Business Office Manager in ensuring all bills are paid timely and accurately.
- Assist in monitoring reimbursable services (e.g., RUG levels, applied incomes).
- Assist in managing the Petty Cash/Residents' Trust Fund.
- Assist in maintaining all required and appropriate logs.
- Assist the Business Office Manager in consulting with department heads to resolve account errors.
- Assist in reconciling accounts and providing financial reports to the Administrator upon request.
- Assist in tracking census, compiling census summary reports, and obtaining 24-hour nursing reports from the charge nurse.
- Interact with the general public, visitors, families, and residents.
- May act in an administrative capacity in the absence of the Business Office Manager, as designated by the Administrator.
- Assist in receiving and issuing payments accurately and timely, recording details of financial transactions in appropriate journals and ledgers, and balancing entries.
- Assist in maintaining accurate resident trust ledgers to meet federal and state regulations, including bank reconciliations.
- Maximize office productivity through proficient use of appropriate software applications.
- Assist in developing procedures for systematic retention, protection, retrieval, transfer, and disposal of personnel and resident financial records.
- Understand and adhere to the guidelines of "Residents' Rights".
- Perform additional duties as assigned by the Business Office Manager and/or the Administrator.